Ambulatory Nurse - RN (FT or PT - Remote Options Available) - EAST

**EXTERNAL CANDIDATES ONLY**

Rural Health Group, a Federally Qualified Health Center in northeastern North Carolina, is seeking a Registered Nurse (RN) to fill a full-time or part-time position (20 hours per week) as an Ambulatory Nurse. Multiple locations. Remote options are also available after training and satisfactory performance. 

This position would serve RHG's clinics located in the "east" region of our service area. These clinics include:

  • Enfield
  • Whitakers
  • Scotland Neck
  • Rich Square
  • Jackson

The Ambulatory Nurse is responsible for supporting patient care through the efficient management of clinical documentation, laboratory results, medication refill requests, patient communications, prior authorization coordination, and document management. This role serves as a key liaison between patients, providers, pharmacies, insurance companies, and other healthcare team members to ensure timely, accurate, and compassionate care while supporting and coordinating care for multiple providers within the practice.

A primary goal of this position is to reduce provider inbox burden by independently managing appropriate clinical workflows, coordinating patient care, and resolving complex clinical and administrative issues within established protocols. This position is not intended to function as an additional clinical assistant but rather as a licensed clinical resource that improves provider efficiency and continuity of patient care.

Essential duties and responsibilities include but are not limited to:
  • Respond to incoming patient phone calls, portal messages, and clinical inquiries.
  • Assess patient concerns and route urgent issues to the appropriate provider.
  • Provide patient education regarding medications, treatment plans, and follow-up care.
  • Document all patient interactions accurately in the electronic health record (EHR).
  • Process prescription refill requests according to established protocols.
  • Review refill eligibility, medication history, and provider instructions.
  • Coordinate with pharmacies regarding prescription clarifications.
  • Investigate and resolve medication access issues, including prior authorization barriers, insurance denials, formulary restrictions, and unavailable medications.
  • Review incoming laboratory and diagnostic reports.
  • Communicate normal and provider-reviewed results to patients.
  • Coordinate follow-up testing and appointments when indicated.
  • Track outstanding results and ensure provider review.
  • Maintain a tracking system for high-risk and abnormal test results, ensuring timely follow-up, provider escalation, patient communication, and documentation of outcomes.
  • Manage and maintain patient records within the EHR system.
  • Complete clinical forms and medical documentation.
  • Support providers with patient care coordination and workflow management.
  • Monitor patient follow-up needs and identify care gaps.

Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:
  1. Good Judgment
  2. Communication/Customer Service/Teamwork
  3. Passion
  4. Honesty
  5. Responsibility
  6. Job-Specific Skill Set
 

Education, Licensure & Experience:

  • Current NC Registered Nurse (RN) licensure in good standing is required
  • Minimum two (2) years of experience as nurse, in outpatient, community/health, critical care or emergency care
  • Experience using electronic health records (EHR). Must be able to quickly learn to use eClinicalWorks electronic health record system
  • Experience with care coordination for the following populations is preferred: uninsured or underserved patients and patients with substance abuse disorders.
  • Experience in primary care, family practice, occupational health or ambulatory care preferred.
  • Strong communication, organizational, and problem-solving skills is required.
  • Ability to manage multiple priorities in a fast-paced environment is required.
  • Demonstrated ability to work independently with minimal supervision while exercising sound clinical judgment and adhering to established protocols, policies, and regulatory requirements is required.
  • Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment


EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment.
 
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Other Jobs To Apply

amazon work from home $15+/ Hour (Sign on Bonus!)!

amazon work from home $15+/ Hour (Sign on Bonus!)!

Amazon Delivery Driver

Work From Home Travel Coordinator (No Experience Required – Part-Time)

Lead DSP Driver & Dispatcher

Part-Time Sanitor - Foods

Amazon Flex - Delivery Driver

Amazon Delivery Driver

Work From Home Customer Service Rep

Manager, EDT Data Marketing (Remote)

Package Handler $15+/ Hour (Sign on Bonus)!

Amazon Prime Delivery Driver $18-$26/hr

Amazon Delivery Driver

Customer Service Rep - Work From Home

Amazon Customer Service - Work From Home $16-$35/hr

Customer Service Representative - Remote Data Entry Clerk

Production Supervisor

BUILDING MAINTENANCE SPECIALIST

Warehouse Associate PT

Part-Time Delta Airlines Data Entry Remote Jobs: Earn per Hour

Seasonal Retail Sales Associate-BEVERLY CENTER

American Express Remote (No Degree) – Data Entry Jobs- job_id_000020 Job ID- 47

American Express Virtual Customer Care Jobs, Wfh American Express @ Get Dream Job

Remote NP – Clinical Review & Oversight | Personal NPI Credentialing Required

Telephonic Nurse Practitioner – Florida License Required

Amazon Night Shift Jobs (Remote, Entry Level) $30/Hour - Apply Now

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1090)

Remote Licensed Customer Service Representative

Amazon DSP Delivery Driver

Amazon Delivery Driver

Amazon Fulfillment Coordinator – Antioch, CA

Amazon Fulfillment Center Associate – Antioch, CA

Warehouse Operations Associate

Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr

Fulfillment Center Site Leader — Lean

Package Handler $15+/ Hour (Sign on Bonus)!

Amazon Flex Delivery Driver (PT & FT available)

Amazon Prime Delivery Driver $18-$26/hr

Delivery Driver $21.50/hr, PTO, Tuition & Growth

XL Warehouse Associate

Amazon Customer Service - Work From Home $16-$24/hr

Senior Manager, Property Tax Commercial

Administrative Data Entry (Work at home) Entry Level

FULLY REMOTE POSITION (No Experience Needed – Immediate Openings)

Amazon Customer Service - Work From Home $16-$35/hr

Employee Assistance Program – Work-life Customer Support Associate

Customer Agent (Chat-Email-WFH)

Online Chat Representative

Amazon Customer Service - Work From Home $16-$24/hr

Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr