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Benefits Manager

September 16, 2026

<div style="text-align: center;"><undefined><img src=" web.png" data-id="null" data-name="logo web.png" alt="logo web.png" data-url=" web.png" style="width: 300px;" class="fr-fic fr-dii"></undefined></div><table width="100%"><tbody><tr><td><div style="margin: 0"> </div></td></tr></tbody></table> City of Myrtle Beach, South CarolinaJOB DESCRIPTION To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performance of their duties just as though they were actually written out in this job description. Benefits Manager JOB SUMMARY The purpose of this position is to design, oversee, manage and administer the city’s benefits program including health insurance, supplemental insurance and retirement plans. ESSENTIAL JOB FUNCTIONS<div style="margin: 0"><ul style="margin-bottom: 3pt; margin-left: -0.25in"><li style="margin: 0">Supervises, directs, and evaluates assigned staff; processes employee concerns and problems, directs work; counsels, disciplines, and completes employee performance appraisals.</li><li style="margin: 0">Administer and oversee the city’s benefits program. Evaluate and develop benefits packages that are competitive, cost effective and aligned with the city’s goals. </li><li style="margin: 0">Manage a variety of group benefit plans including medical, dental, vision, life, disability, and voluntary benefits.</li><li style="margin: 0">Design benefits programs that include the best options in health insurance, retirement plans, dental and vision coverage, life insurance, and disability insurance. Develop benefit plans and strategies that focus on cost containment including plan design, vendor negotiations, and utilization management.</li><li style="margin: 0">Maintain a knowledge of the best insurance plans on the market suited to our employees’ needs.</li><li style="margin: 0">Design and execute employee and/or retiree communications relating to benefits.</li><li style="margin: 0">Design, oversee and provide training for new employees to understand their benefits.</li><li style="margin: 0">Ensure compliance with federal, state and local laws including the Affordable Care Act (ACA), Consolidated Omnibus Budget Reconciliation Act (COBRA), and the Health Insurance Portability and Accountability Act (HIPAA).</li><li style="margin: 0">Serve as the main point of contact for employees and retirees with questions about benefits and maintain a knowledge of resources they can access.</li><li style="margin: 0">Track, trend and report benefit-related data to senior leadership.</li><li style="margin: 0">Understand the cost of benefits and communicate it.</li><li style="margin: 0">Serve as an advocate for employee benefits while promoting city goals and priorities.</li><li style="margin: 0">Select benefit vendors, manage open enrollment and manage vendor renewals.</li><li style="margin: 0">Ensure that plans and benefits administration adhere to federal and state regulations including COBRA and the ACA. Maintains awareness of new government regulations, products, methods, trends, techniques, and advances in profession.</li><li style="margin: 0">Participate, administer and oversee the day-to-day benefits operations including enrollment, systems entries, invoice reconciliations, and benefit plan audits.</li><li style="margin: 0">Research benefit related questions and resolves problems.</li><li style="margin: 0">Maintains the integrity of benefits/payroll data in automated human resources information systems; coordinates transfer of data to external vendors, plan providers, and payroll; and oversee invoice reconciliation and payments to venders.</li><li style="margin: 0">Serves as a supplement and backup to the Benefits Specialist.</li><li style="margin: 0">May assist with annual open enrollment, employee benefits meetings, and new-hire benefits orientations; provide benefits information, including changes, to eligible employees.</li><li style="margin: 0">Prepares, completes, and produces a variety of benefits, compensation, and human resources forms, reports, correspondence, invoices, policies and procedures manuals, brochures, pamphlets, reference materials or other documents; reviews, completes, processes, forwards, or retains as appropriate.</li><li style="margin: 0">Operates a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.</li></ul></div> ADDITIONAL FUNCTIONS<div style="margin: 0"><ul style="margin-bottom: 3pt; margin-left: -0.25in"><li style="margin: 0">Performs other related duties as required, requested, and assigned. </li></ul></div>Education and Experience:Requires a bachelor’s degree in business administration, human resources, or a related field. Five (5) years of related experience in benefits administration and insurance preferably life and health insurance. Three (3) years of supervisory experience required. Licenses or Certifications:Certified Employee Benefits Specialist (CEBS) and/or Professional in Human Resources (PHR) preferred. Special Requirements: None. Knowledge, Skills and Abilities: <div style="margin: 0"><ul style="margin-bottom: 3pt; margin-left: 0"><li style="margin: 0">Knowledge of benefits administration.</li><li style="margin: 0">Knowledge of customer service principles.</li><li style="margin: 0">Skill in figuring out the processes necessary to get things done; </li><li style="margin: 0">Skill in organizing.</li><li style="margin: 0">Skill in persuading.</li><li style="margin: 0">Skill in managing time.</li><li style="margin: 0">Skill in performing addition, subtraction, multiplication, and division; calculating decimals, percentages; and fractions; and interpreting graphs.</li><li style="margin: 0">Skill in coordinating activities of a project, program, or designated area of responsibility. </li><li style="margin: 0">Ability to establish effective work relationships.</li><li style="margin: 0">Ability to listen.</li><li style="margin: 0">Ability to build rapport.</li><li style="margin: 0">Ability to get more out of fewer resources.</li><li style="margin: 0">Ability to meet deadlines.</li><li style="margin: 0">Ability to evaluate, audit, deduce, and/or assess data using established criteria. </li><li style="margin: 0">Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. </li><li style="margin: 0">Ability to utilize a wide variety of references, descriptive, and/or advisory data and information.</li><li style="margin: 0">Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.</li><li style="margin: 0">Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.</li><li style="margin: 0">Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.</li></ul></div>PHYSICAL DEMANDSThe work is sedentary work. The employee is occasionally required to exert up to 10 pounds of force to move objects. Additionally, requires feeling, handling, hearing voices, manual dexterity, mental acuity, pulling, pushing, repetitive motion, speaking, standing, expressing ideas by the spoken word, visual acuity in data/color, and walking. Tasks may require the ability to: sit for extended periods of time at a keyboard or workstation.WORK ENVIRONMENT Work is performed primarily indoors where essential functions are regularly performed without exposure to adverse environmental conditions. Work is performed in a relatively safe, secure, and stable work environment. The City of Myrtle Beach has the right to revise this job description at any time. This description does not represent in any way a contract of employment.<div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">City of Myrtle Beach Benefits</div><div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">No Cost Health, Dental & Vision Insurance for Fulltime Employees</div><div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">401K & 457 Plans Available</div><div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">State Retirement</div><div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">Employee Wellness Clinic</div><div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">Flex Spending Account</div><div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">Employee Assistance</div><div style="color: inherit; font-style: normal; text-indent: 0; text-align: left">And much more</div> Equal Opportunity EmployerThe City of Myrtle Beach commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City’s policy is to employ qualified persons without discrimination on the basis of any protected characteristic, including race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal/state/local law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...