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Clerk III - Human Resources-Payroll

September 19, 2026

<undefined>The Clerk class is a non-supervisory role responsible for time, attendance and office support duties such as preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office records; and locating and compiling data or information from files and other data sources. Clerical work requires knowledge of an organization's rules and procedures and requires training, experience, or working knowledge related to the tasks to be performed. In this class, Clerks are classified as Levels I-IV, with varying degrees of responsibility. Clerks combine a practical knowledge of accounting, budget, or other financial management related clerical support functions with procedural knowledge in carrying out the goals of their particular organization. </undefined><div style="padding-top: 32px; padding-bottom: 8px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">Examples of Duties:</div><div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">• Reads source documents such as canceled checks, sales reports, or bills, and enters data into specific data fields using keyboards or scanners • Operates office machines, such as photocopiers and scanners, facsimile machines, voicemail systems, and personal computers • Operates computers programmed with accounting software to record, store, and analyze information • Checks figures, postings, and documents for correct entry, mathematical accuracy, and proper codes • Classifies, records, and summarizes numerical and financial data to compile and keep financial records, using journals and ledgers or computers • Debits, credits, and totals accounts on computer spreadsheets and databases, using specialized accounting software • Receives, records, and banks cash, checks, and vouchers • Complies with federal, state, and City policies, procedures, and regulations • Compiles statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses • Codes documents according to City procedures • Reconciles or notes and reports discrepancies found in records • Accesses computerized financial information to answer general questions, as well as those related to specific accounts • Matches order forms with invoices and records the necessary information • Answers telephones, directs calls, and takes messages • Files and stores completed documents in appropriate locations; Retrieves materials in alphabetic, numeric, or chronological order • Maintains and updates filing, inventory, mailing, and database systems using a computer • Compiles, sorts, and verifies the accuracy of data before it is entered • Communicates with customers, employees, and other individuals to answer questions, disseminate or explains information, take orders, and address complaints • Collects, counts, and disburses money; does basic bookkeeping and completes banking transactions • Completes and mails bills, contracts, policies, invoices, or checks • Opens, sorts, and routes incoming mail, answers correspondence and outgoing mail • Processes and prepares documents such as expense reports, invoices, receipts, statements, or other documents • Compiles, copies, sorts, and files records of office activities, business transactions, and other activities • Gathers, records, and proofreads data and other information, such as records and reports • Types, formats, proofreads, and edits correspondence and other documents using personal computers • Compares data with source documents or re-enters data in verification format to detect errors • Stores completed documents in appropriate locations • Locates and corrects data entry errors or reports them to supervisors • Compiles, reviews, analyzes and records payroll time, payroll data, withholdings, benefits, and other employee related data • Performs special projects and other duties as assigned</div><div style="padding-top: 32px; padding-bottom: 8px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">Minimum Qualifications:</div><div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Education For all Clerks, it is a requirement to have completed High School graduation or General Education Development (GED) certificate. Experience In addition to the minimum education requirements the following experience requirements also apply: For entry into the Clerk position, no work experience is required; however, the minimum education requirements must be met. One year of paraprofessional experience in general office of clerical work is preferred; however, it is not required. Clerks must demonstrate proficiency with integrated word processing and spreadsheet functions. For selection, appointment to Clerk level II or higher, in addition to the minimum education requirements, more progressive levels of experience are required based on the following: Clerk III – at least three (3) years of experience Equivalency Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.</div><div style="padding-top: 32px; padding-bottom: 8px; color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">Supplemental Information:</div><div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Evaluation Plan<ul style="padding-left: 2rem; margin-top: 0px; margin-bottom: 3pt;"><li>Computerized Assessment: 30%</li><li>Interview: 50%</li><li>Evaluation of Training, Experience, & Personal Qualifications (TEP): 20%</li><li>Total of Computerized Assessment, Interview, and Evaluation of T.E.P: 100%</li><li>Detroit Residency Credit: 15 Points</li><li>Veteran Points: 0-15 Points</li></ul></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...