Client Director, Frontier AI Model Lab , Strategic Accounts

Client Director, Frontier AI Model Lab , Strategic Accounts Job ID: 10509347 | Amazon Web Services, Inc. In this role, you will lead the AWS account team for a frontier AI model lab and one of Amazon's largest strategic technology partnerships. The relationship spans billions in annual infrastructure spend, a multi-layered commercial partnership governed by executive-level agreements, and a co-selling motion that touches thousands of joint customers worldwide.

This role presents a rare opportunity to shape the future of AI infrastructure at global scale. You will lead the strategy and execution for a customer that is simultaneously one of AWS's largest infrastructure consumers and one of its most important go-to-market partners. The work is fast-moving, technically deep, and operates at the highest levels of both organizations.

Key job responsibilities Lead the Account Strategy Own the overall relationship strategy encompassing infrastructure consumption (compute, custom silicon, networking, storage), AI platform services, work closely with our partner organization to align on GTM goal execution Build and maintain executive relationships across the customer's C-suite and AWS leadership Drive multi-billion-dollar annual revenue targets with strong year-over-year growth Prepare and deliver executive briefings for AWS's most senior leaders Bridge Complex Organizations Serve as the single-threaded leader connecting the customer to 10+ internal AWS teams spanning infrastructure services, partner programs, commercial operations, corporate development, and legal Surface blockers constructively and build escalation paths that drive resolution without creating friction Ensure alignment between AWS programs, commercial terms, and partnership commitments Drive Operational Excellence Coordinate capacity planning for AI training and inference workloads at hyperscale Partner with service teams, billing operations, and commercial platforms to ensure the customer experience matches the strategic importance of the relationship Anticipate and prevent executive-level escalations through proactive engagement Build and Scale the Team Lead a high-performing, multi-disciplinary account team spanning sales, solutions architecture, customer success, and technical account management Establish goals, performance metrics, and development plans with clear accountability Coach team members to operate effectively in a high-ambiguity, fast-moving environment Basic Qualifications Experience prioritizing competing demands, scoping large efforts, and negotiating timelines 15+ years of enterprise technology leadership experience, with at least 5 years at the executive level 10+ years building and influencing C-level relationships at Fortune 500 or high-growth technology companies 5+ years leading cross-functional teams (solutions architecture, business development, customer success, technical account management) Demonstrated experience managing complex strategic partnerships where commercial, technical, and organizational interests intersect Track record of owning multi-hundred-million-dollar (or larger) revenue targets with strong year-over-year growth Deep understanding of cloud infrastructure services (compute, storage, networking, AI/ML) Preferred Qualifications Bachelor's degree or above in engineering, management, or technology, or Bachelor's degree in computer science, engineering, mathematics or equivalent Direct experience in AI/ML infrastructure, model serving, or working with frontier AI companies Experience with complex commercial constructs including consumption-based commitments, revenue share models, and co-sell agreements Previous experience at a leading cloud provider or hyperscaler Understanding of AI training and inference infrastructure at scale (GPU, custom silicon, distributed systems) Strong public speaking presence and ability to represent AWS credibly at executive briefings and industry events Demonstrated ability to build trust with technically sophisticated customers (ML researchers, infrastructure engineers) while also engaging commercial leadership Experience managing relationships where contract amendments, partnership governance, and executive escalations are routine (not exceptional) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below.

Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at . USA, CA, East Palo Alto - 246,800.00 - 333,900.00 USD annually USA, CA, San Francisco - 246,800.00 - 333,900.00 USD annually USA, WA, Seattle - 224,400.00 - 303,500.00 USD annually Important FAQs for current Government employees Before proceeding, please review the following FAQs Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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