Client Executive VEC-VCG Channel Management

About the position

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected. You will serve as a Client Executive to approximately three to four hundred multi-dwelling unit (MDU) communities in the 5G Home footprint. You will be accountable for sales results and mitigating disconnects in your assigned module. You will be responsible for analyzing data and strategically planning marketing activities to drive sales. You will be coordinating events with property professionals and our vendors. You will partner with cross-functional teams, to resolve customer escalations. Building and maintaining relationships with property staff. Overseeing two-to-three vendor sales agents. Creating marketing plans to increase sales. Pulling sales data from Verizon systems. Updating documents in Excel, PowerPoint and Google Sheets.

Responsibilities

  • Serve as a Client Executive to approximately three to four hundred multi-dwelling unit (MDU) communities in the 5G Home footprint.
  • Be accountable for sales results and mitigating disconnects in your assigned module.
  • Analyze data and strategically plan marketing activities to drive sales.
  • Coordinate events with property professionals and our vendors.
  • Partner with cross-functional teams to resolve customer escalations.
  • Build and maintain relationships with property staff.
  • Oversee two-to-three vendor sales agents.
  • Create marketing plans to increase sales.
  • Pull sales data from Verizon systems.
  • Update documents in Excel, PowerPoint and Google Sheets.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work a rotating schedule (shifts) including evenings and weekends based on the needs of the business.
  • Ability to perform physical requirements of the job, with or without a reasonable accommodation.
  • Willingness to travel up to approximately 75% of the time.
  • Valid driver’s license.

Nice-to-haves

  • A degree.
  • Experience in working with Excel, PowerPoint, and Google Suite.
  • Strong organizational and multitasking skills.
  • Experience in wireless sales and ability to motivate others to sell.
  • Experience in systems, including Optix, AMDB, BDMS, OBIEE and VZAI.
  • Knowledge of the multi-dwelling housing industry.
  • Strong verbal and written communication skills.

Benefits

  • medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
  • matched 401(k) savings plan
  • up to 8 company paid holidays per year
  • up to 6 personal days per year
  • paid parental leave
  • adoption assistance
  • tuition assistance
  • premium pay such as overtime, shift differential, holiday pay, allowances, etc.
  • up to 15 days of vacation per year
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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