Clinical Review Nurse, RN

The Clinical Review Nurse (RN) supports the organization’s care management function by conducting clinical reviews, ensuring appropriate utilization of medical services, and maintaining compliance with regulatory and plan-specific guidelines. This role bridges clinical expertise with administrative processes to promote quality, cost-effective healthcare outcomes for members.

This is a remote role open to candidates residing in Utah, Texas, or Arizona.

HOW YOU’LL MAKE AN IMPACT:

Clinical Review & Case Management

  • Perform prospective, concurrent, and retrospective medical necessity reviews for inpatient, outpatient, and ancillary services.
  • Apply evidence-based guidelines (e.g., MCG, InterQual) to determine medical necessity and appropriateness of care.
  • Collaborate with physicians, providers, and other healthcare professionals regarding clinical determinations.

Utilization Management

  • Ensure timely processing of pre-certification, prior authorization, and concurrent review requests.
  • Document clinical findings and review outcomes accurately within utilization management systems.
  • Identify potential quality-of-care issues and escalate appropriately.

Member Advocacy & Coordination

  • Support case management teams in coordinating care for members with complex health needs.
  • Assist in transitions of care to reduce unnecessary readmissions.
  • Provide education to members and providers on coverage, benefits, and clinical guidelines.

Compliance & Quality

  • Ensure adherence to regulatory requirements (state, federal, ERISA) and accreditation standards (URAC, NCQA, etc.).
  • Maintain confidentiality of Protected Health Information (PHI) in compliance with HIPAA.
  • Participate in audits, quality improvement initiatives, and staff training.

WHAT YOU BRING:

  • A Current, unrestricted Registered Nurse (RN) license for Utah or compact license.
  • Minimum 3+ years of clinical experience(acute care, utilization review, or case management preferred).
  • Prior Utilization Management experience in a TPA or health plan setting strongly desired
  • Working knowledge of medical necessity criteria (MCG, InterQual) preferred.
  • Familiarity with ERISA, DOL, and state/federal regulations governing TPA operations a plus.
  • Strong clinical assessment, critical thinking, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Proficiency in EMR/UM software and Microsoft Office Suite.

HOW WE SUPPORT YOU:

  • 5% annual bonus based on company profitability
  • Affordable health, vision, and dental insurance for you and your family
  • Company contributes up to $2,300 to Health Savings Account annually
  • Wellness program that contributes additional money towards your HSA
  • Automatic 3% contribution into retirement plan
  • Career development and growth opportunities
  • 15 days paid time off & 10 paid holidays per year

MotivHealth is a dynamic and mission-driven health insurance company dedicated to disrupting the status quo by making healthcare simpler and more affordable for our members. We believe in empowering our members to take control of their health and financial well-being. Our innovative approach requires a team of passionate, talented individuals who aren't afraid to challenge conventional thinking and build solutions that truly make a difference. If you're looking to contribute your skills to a company that values innovation and positive impact, MotivHealth is the place for you.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Travel reimbursement
  • Vision insurance

Experience:

  • Utilization management: 3 years (Required)

License/Certification:

  • Registered Nurse License (Required)

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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