Crew Scheduling

About the position

Mesa Airlines is hiring Crew Schedulers! Crew scheduling involves carrying out various technical scheduling functions and activities, stationing personnel related to crew and flight schedules, and maintaining necessary communication with all crewmembers. This position is within our Crew Resource team, where you will have the opportunity to interact with the amazing pilots and flight attendants at Mesa Airlines. You will never see the same day twice! This role is responsible for updating and modifying crewmember schedules according to operational needs of the airline.

Responsibilities

  • Oversee and process schedule adjustments within duty limitations for pilots and flight attendants
  • Ensure effective crewmember placement for all flights while maintaining an internal customer experience with crewmembers.
  • Maintain a calm and reassuring demeanor during irregular operations
  • Manage schedule modifications using software platforms, including Sabre Crew Class, Sabre Crew Trac, and Sabre Crew Qualifier.
  • Work together with other departments within the Crew Resource Team for the safe and efficient operation of crewmembers.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Any additional tasks designated by the management team

Requirements

  • Excellent reliability and punctuality.
  • Ability to learn computer systems quickly and efficiently
  • Strong proficiency in Microsoft Office
  • Develop a thorough understanding of the pilot and flight attendant contracts, along with all Federal Aviation Regulations.
  • Detailed knowledge of contractual work rules and Federal Aviation Regulations (FARs).
  • Ability to be detail-oriented and effectively manage shifting priorities.
  • Strong computer skills.
  • Exceptional verbal and written communication skills.
  • Must be authorized to work in the United States for any employer without sponsorship.
  • HS Diploma or GED required

Nice-to-haves

  • Previous scheduling experience preferred
  • Associates Degree or four years of operational experience preferred
  • Equivalent education and experience will be considered

Benefits

  • Competitive wages within the regional scheduling industry
  • Flight benefits for you to utilized to thousands of destinations, American and United Airlines flight benefits, including benefits for your family
  • Airline agreements with over 50 other airline carriers
  • Health Benefits
  • 401K and Stock Options
  • Immediate PTO/Holiday pay, optional additional purchased vacation
  • Discounts and perks at a variety of companies including resorts, cell phone providers, cruises, hotels, and car rentals.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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