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CSO/Case Manager (Adult Probation)

September 10, 2026

<img src=" Logo 2.png" data-id="null" data-name="CSCD Logo 2.png" alt="CSCD Logo 2.png" data-url=" Logo 2.png" style="width: 300px;" class="fr-fic fr-dii"> The CSO/Case Manager (Adult Probation) provides responsible supervision to assigned clients to ensure compliance with Court ordered conditions thereby providing a service to the Courts of Harris County, the community and the clients on probation. Duties and Responsibilities:<ul><li id="isPasted">Supervises clients to monitor compliance with the orders of the Courts.</li><li>Refers clients to appropriate community resource agencies in an effort to effectuate their rehabilitation.</li><li>Ensures that all fees are paid on a timely basis.</li><li>Schedule CAST assessments and assist with referrals and perform reassessments</li><li>Maintains accurate chronologicals on all client activity.</li><li>Assists the Courts in revocation hearings as necessary.</li><li>Prepares monthly statistical reports.</li><li>Notifies the Court immediately, through proper channels, of any violation of probation.</li><li>Implements Evidence-Based Practices such as Motivational Interviewing in caseload management.</li><li>Ensures compliance with all Community Justice Assistance Division Standards.</li><li>Conducts face-to-face and collateral contact with clients in the community. May require travel to the Harris County CSCD regions as needed.</li><li>As needed, observes the collection of urine samples for drug screening on clients on probation to assure that no foreign substance is introduced into the sample.</li><li>Must work at least one late night each week.</li><li>Performs other related duties as assigned.</li><li>Contributes to and helps create a positive work atmosphere by behaving and communicating in a cooperative and amicable manner with supervisors, coworkers, subordinates and members of the public.</li><li>Work overtime as required.</li></ul>Other Duties:<ul style="margin-bottom: 3pt;"><li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li></ul> Harris County is an Equal Opportunity Employer<a href="" data-uw-rm-brl="PR" data-uw-original-href="" aria-label="" data-uw-rm-empty-ctrl=""> style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 8.0pt;margin-left: 0.0in;padding: 0.0in 0.0in 1.0pt 0.0in;">If you need special services or accommodations, please call (713) 274-5445 or email <a href="mailto:ADACoordinator@bmd.hctx.net" aria-label="ADACoordinator@bmd.hctx.net" data-uw-rm-empty-ctrl="">ADACoordinator@bmd.hctx.net</a></div><div style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 8.0pt;margin-left: 0.0in;padding: 0.0in 0.0in 1.0pt 0.0in;">Education:<ul><li>Bachelor's degree conferred by an institution of higher education accredited by an accrediting organization recognized by the Texas Higher Education Coordinating Board.</li></ul>OR<ul><li>Will obtain Bachelor's degree within the next five (5) months.</li></ul>Certifications/Licensure:<ul><li>Must possess (or obtain within one year of appointment to this position) the state mandated qualifications for a Community Supervision Officer.</li><li>Failure to pass the test may results in termination of employment.</li><li>Must become certified in and maintain certification with the TRAS.</li><li>Must meet the minimum requirements for access to Criminal Justice Information System (CJIS).</li><li>Must have a valid Texas Class C Automobile Operator's License and must be insurable under the Department's automobile insurance program.</li></ul> Additional Requirements:<ul><li>APPLICATION MUST INCLUDE ALL PAST EMPLOYMENT.</li><li>A COPY OF TRANSCRIPTS IS REQUIRED AT TIME OF APPLICATION; HOWEVER, TWO (2) CERTIFIED ORIGINAL TRANSCRIPTS WITH GRADUATION DATE WILL BE REQUIRED AT TIME OF HIRE.</li></ul> NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.</div>Position Type and Typical Hours of Work:<ul style="margin-bottom: 3pt;"><li>Regular Full-time</li><li>40 Hours per Week | Hours will be discussed during departmental interview</li></ul> Salary:<ul style="margin-bottom: 3pt;"><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;">Depends on Qualifications</li><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;">Based on 26 Pay Periods</li></ul> Work Environment and Physical Demands:<ul style="margin-bottom: 3pt;"><li>While performing the duties of this job, the employee regularly works in an office setting.</li><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools, or controls, and to reach with hands and arms. The employee is frequently required to stand, talk, and hear.</li></ul> Locations within Harris County include:<ul><li>Downtown: 49 San Jacinto Houston, TX 77002</li><li>North Region: 9111 Eastex Freeway Houston, TX 77093</li><li>South Region: 3330 Old Spanish Trail Houston, TX 77021</li><li>West Region: 10585 Westoffice Drive Houston, TX 77042??</li><li>East Region: 1000 Lee Drive Baytown, TX 77520<ul><li>May require travel to the Harris County CSCD regions as needed.</li></ul></li></ul> Employment is contingent upon passing a background check and drug screen. <div style="margin-top: 0.0in;margin-right: 0.0in;margin-bottom: 8.0pt;margin-left: 0.0in;padding: 0.0in 0.0in 1.0pt 0.0in;">Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...