Custodial Quality Assurance Inspector - Sacramento Intl. Airport

SUMMARY:

Provides quality assurance support to ensure company standards are met while also completing and maintaining quality assurance inspections.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential duties and responsibilities include the following, (other duties may be assigned):

  • Maintains a working knowledge of all company standards as stated in the account contract and company
  • Ensures Quality Assurance Program is being
  • Completes regular inspections of all areas in our quality assurance platform as directed by site and divisional leadership using a critical and discerning
  • Exhibits tact and diplomacy in handling complaints from customers and
  • Uses the computer to access Outlook Web to review, monitor, submit and answer emails. Also sets reminders and calendar invites via Outlook Web
  • Uses the computer to prepare Word, Excel, and PDF documents in support of the operations, including documents such as training QA and compliance
  • Tracks employee training compliance regularly in conjunction with the Administration
  • Demonstrates regular, predictable attendance at the job site or
  • Assists with special projects and assume responsibility for the development, administration, and promotion of specific projects as needed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE:

Minimum of a high school diploma or general education degree (GED) and one to three years of related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS:

Must be able to perform basic computer activities, including using Microsoft Word, Excel, Outlook Web, and other computer knowledge. Basic knowledge of Payroll reporting and Kronos is a bonus, but not a requirement.

LANGUAGE ABILITY:

Ability to speak, read and interpret documents such as safety rules, operating and maintenance

instructions, and procedure manuals in English. Ability to write routine reports and correspondence in English.

MATH ABILITY:

Ability to add, subtract, multiply and divide in liquid units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES AND LICENSES:

No certifications needed.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to toxic or caustic chemicals and vibration. The employee may be exposed to electrical, pneumatic, hydraulic or other power equipment. The employee may be exposed to slippery floors.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, use their hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee may be required to stoop, kneel, crouch, or crawl. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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