DEPUTY DIRECTOR HUMAN RESOURCES

GENERAL STATEMENT OF JOB

This classification conducts a full range of duties at a supervisory level related to the functions of the Human Resources Department.

SPECIFIC DUTIES AND RESPONSIBILITIES

Essential Functions:

  • Supports and provides leadership in the HR department employees, including assigning and reviewing work, training, providing input on performance evaluations, and making recommendations on hiring, terminating, and disciplining personnel; confers with director to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; assists with complex/problem situations, and provides technical expertise.
  • Conducts activities involving employment compliance, employee relations, recruitment and employment, benefits administration, wellness, compensation, training, performance management, onboarding, policy implementation and related human resources areas to include but not limited to advising on employment related matters, performance management counseling, and educating.
  • Motivates and works with employees to correct deficiencies; plans, directs, and coordinates with subordinate-level staff, the department work plan; assists with managing the career development and performance of staff assigned.
  • Meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
  • Assigns administrative and clerical tasks, including correspondence, educational publications, records management, report preparation; and other materials from draft or from source documents for review and signature; reads and reviews outgoing correspondence; takes and transcribes dictation; performs data entry.
  • Assists with developing internal policies and procedures; provides information and a broad range of consultative services to all levels of City employees regarding various HR policies, procedures, practices, laws, standards and government regulations; Researches and recommends operating policy and procedural improvements.
  • Works directly with department managers to assist them in carrying out their responsibilities on personnel matters; consults with management and personnel throughout the various City departments concerning personnel policies.
  • Conducts recruitment for all positions; writes and places advertisements; seeks opportunities for free or low cost advertising to attract the most qualified candidates for City positions; provides managers and supervisors with assistance in recruitment strategies; prepares job descriptions and recruiting announcements; informs job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Evaluates qualifications and background check results to determine if candidate/employee is in compliance with minimum qualifications and/or necessary special qualifications and inform decisions on who should be interviewed.
  • Ensures applicant tracking system and all related processes effectively support the recruiting process and that the City's recruiting efforts are efficient, legally compliant, relevant and timely and in accordance with all of the City's policies and procedures.
  • Collects, analyzes, and develops occupational data concerning jobs, job qualifications, and position characteristics relating to personnel and administrative functions for the City.
  • Develops, implements and conducts the on-boarding and new employee process; Conducts new employee orientation.
  • Conducts exit interviews, analyzes data, and makes recommendations to management based on findings;
  • Addresses employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Prepares reports pertaining to termination appeals, grievances, discrimination and harassment complaints filed by employees, assist in preparing and researching responses to EEOC claims.
  • Assists in processing the City benefit programs in an accurate and timely manner including administration of Family Medical Leave Act (FMLA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA) and all levels of compliance with these and other federal and state employee benefit mandates.
  • Performs other related duties as required

MINIMUM EDUCATION AND TRAINING

  • Requires a Bachelor’s Degree in Human Resources, Business, Accounting or a related field
  • Six (6) years of experience in human resources, accounting, benefits administration or a related field; or
  • Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  • Municipality experience preferred

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Physical Requirements:

This position classifies the physical exertion requirements has the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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