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Director, Client Solutions — Remote Nonprofit Strategy
Director, Client Solutions Department: Sales/Marketing Employment Type: Full Time Location: Remote or Hybrid, US Compensation: $80,000 - $125,000 / year Description The Director, Client Solutions, plays a critical role in shaping and advancing new client partnerships by translating nonprofit client needs into strategic, high-impact solutions. This role partners closely with Sales, Strategy, and Delivery teams to design compelling proposals, structure scalable service solutions, and ensure opportunities are both operationally sound and financially viable.Beyond coordinating proposal development, the Director, Client Solutions serves as a consultative partner during the sales process, helping evaluate scope, shape budgets, and pressure-test solution assumptions early in the deal cycle. This role requires strong knowledge of the nonprofit fundraising landscape and the ability to apply that insight to proposal development and client solution design.The ideal candidate combines fundraising sector fluency, strong strategic judgment, and operational discipline, enabling them to anticipate questions, identify risks, and connect insights across Sales, Operations, and Services teams as opportunities progress from discovery through contract execution and delivery handoff.This role offers a competitive base salary plus performance-based, uncapped commission tied to individual bookings revenue. Target on-target earnings (OTE) reflect the significant impact this role has on pipeline development and revenue growth. Key Responsibilities Pipeline Development & Market Engagement Support new business pipeline development by building relationships across the nonprofit sector and contributing to thought leadership efforts. Engage in professional networking and industry events to strengthen visibility and identify potential client opportunities. Partner with Sales and Marketing to vet inbound leads, evaluate opportunity fit, and support early-stage discovery conversations. Contribute to thought leadership and relationship-building efforts through professional platforms such as LinkedIn and participation in sector discussions. Represent the organization at industry conferences, client meetings, and prospect engagements as needed. Travel as required to support conferences, industry events, and key client interactions. Strategic Solution Development Partner with Sales leadership during discovery and opportunity development to translate client goals into structured, high-value service solutions. Apply nonprofit sector and fundraising knowledge to shape proposals that align client objectives with AGP’s capabilities. Evaluate scope, staffing models, and pricing assumptions to ensure solutions are both competitive and financially sound. Provide consultative input on donor strategy, fundraising performance metrics, and sector trends to strengthen proposal positioning. Proposal & RFP Leadership Lead the development and coordination of proposals and RFP responses, ensuring high-quality deliverables that clearly communicate solution strategy, scope, and value. Gather and synthesize input from internal subject matter experts across analytics, strategy, digital, and fundraising channels. Ensure proposals align with client needs, operational feasibility, and business objectives. Deal Advancement & Sales Support Support the sales process from discovery through contract execution by coordinating internal stakeholders and maintaining deal momentum. Anticipate client questions and proactively identify potential risks, operational considerations, or scope challenges. Assist Sales leaders in structuring “good fit” opportunities that align with organizational strategy and delivery capacity. Cross-Functional Coordination Connect Sales, Operations, and Service teams throughout the opportunity lifecycle to ensure alignment and readiness for delivery. Facilitate collaboration across subject matter experts to develop integrated solutions spanning multiple fundraising channels. Maintain accurate documentation of opportunity progress and proposal activity in HubSpot. Contracting & Procurement Support Coordinate contract development, procurement requirements, and security questionnaires associated with new business opportunities. Work with internal teams to ensure contracts reflect agreed scope, pricing, and operational considerations. Support the sales team through negotiations and revisions during the contracting phase. Sales-to-Services Transition Lead the transition from closed deal to delivery teams through structured onboarding and documentation of scope, assumptions, and client objectives. Ensure internal teams have the context and clarity needed to launch successful client engagements. Support continuity between the solution sold and the services delivered. Qualifications Education & Experience: Bachelor’s degree in business, marketing, communications, nonprofit management, or a related field required. Equivalent professional experience may be considered in lieu of formal education. 8+ years of experience in consulting, agency, nonprofit fundraising, client strategy, or business development support within a professional services environment. Knowledge, Skills & Abilities: Strong understanding of nonprofit fundraising strategies, donor engagement models, and fundraising performance metrics. Ability to translate client needs and discovery insights into structured service solutions, scopes of work, and pricing approaches. Knowledge of consultative sales processes and proposal development best practices. Strong strategic thinking and judgment with the ability to anticipate challenges, identify risks, and proactively connect insights across teams. Excellent written and verbal communication skills with the ability to synthesize complex information into clear proposals and presentations. Strong project management and organizational skills with the ability to manage multiple opportunities simultaneously. Ability to collaborate effectively across Sales, Operations, Strategy, and Service teams. Analytical mindset with the ability to evaluate scope, resource assumptions, and pricing to support financially sound solutions. Proficiency with CRM and pipeline management tools (e.g., HubSpot) and standard business productivity tools. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At AGP we strive to build a diverse, inclusive, and equitable workplace. If you think this role sounds like you, but your experience doesn’t align perfectly with every single qualification or skill in the description, please apply ! You could be just the person we are looking for to fill this, or other, roles! Benefits, Rewards & Perks We are friendly, smart, curious and passionate about what we do! Working here, you will also enjoy: Competitive salaries + quarterly recognition program. Compensation is a combination of base salary plus commission. Work-life balance + 100% remote workforce Excellent benefits including Health, Dental, and Vision plans, Disability and Company Paid Life Insurance! Flexible PTO Policy + Paid Parental Leave 401k and company match Oh, and don’t forget - You're working with clients who are making a positive difference in the world. #J-18808-Ljbffr
