Entry Level Claims Adjuster - Work from home!

Are you interested in working for a company that not only “talks the talk” but “walks the walk”?

Lucrative Compensation Plan! Base of $15.00 per hour, PLUS monthly bonus!

NO INSURANCE ADJUSTING EXPERIENCE REQUIRED! Just a drive to make a great income and grow with a local company! We’ll teach you everything you need to know!

Do you thrive in a competitive environment? Would you describe yourself as a go-getter?

Determine how much you can make while investigating and resolving claims. Get your career started, no college degree required!

Here at CMR, we seek to put our employees first and we have been designated as a Top Workplace by The Oklahoman the last 5 years!

Who We Are

We are a third-party subrogation firm – we have a little over 200 dedicated team members who help us recover damage claims for our clients, utility companies. We strive to provide excellent customer service to both our customers and other parties involved in a claim.

Our business is driven by Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.

We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.

Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere.

Who We’re Looking For

We’re looking for someone who can positively interact with our customers as well as other employees. The Drop Claims Adjuster is responsible for recovering payments for damage claims involving utility company equipment and facilities in a call center environment. The claims adjuster interacts with homeowners, business owners, contractors, insurance companies, and utility company field technicians. On-going training and opportunity to obtain insurance adjuster licensure is provided.

On a Typical Day, You'll

  • Investigate claims issues and provide information to damagers including, but not limited to, homeowners and contractors.

  • Negotiate settlements with damagers and insurance companies as applicable.

  • Review claim information and request/research additional reference material to complete the claim record.

  • Determine damager liability by obtaining and reviewing evidence which includes, but is not limited to, physical location information, photographs, reports, locate tickets, permit records, internet research and contact with damagers.

  • Dispute resolution and responds to damager objections.

  • Provide detailed data entry into customized claims systems.

  • Track fees, close and open claims, and other claims information.

  • Skip tracing as necessary; utilizing internet resources.

Required Skills

  • Excellent attendance and punctuality
  • Accurate data review and data entry skills
  • Time management and ability to prioritize work
  • Organized, thorough and detail-oriented
  • Basic to Intermediate knowledge of Microsoft Office Suite
  • Ability to work independently with minimal supervision
  • High-speed internet service required

Education and Experience Requirements

  • High School diploma or equivalent
  • 0-2 years of clerical and/or data input experience

Be The Captain of Your Own Destiny

Determine how much money you want to make by utilizing our bonus system, which are given out based on the level of fees you recover.

Note that each bonus level has a specific numerical amount attached to it based on department. Bonuses are paid out each month.

Base Pay:

  • First 90 days: $15/hour + bonus
  • 90 days and beyond: $12/hour + bonus

Bonuses:

$4500.00 - $250.00

$6000.00 – $400.00

$9000.00 - $700.00

$11,500.00 - $1150.00

$13,000.00 - $1650.00

Stuff You Should Know:

  • Department hours are 7am - 4pm, Monday thru Friday
  • This position is fully remote

Okay, But What are the Perks

  • Obtain your adjuster’s license on our dime, including:
    • 3-day prep class
    • Time off to take the test
  • Paid time off as well as paid holidays
  • Paid company half days when we reach our goals throughout the previous month
  • CMR pays $50/month towards your internet service costs
  • Comprehensive menu of benefits, including medical, dental, and vision insurance
  • Matched 401K plan
  • CMR is a 5-year Top Workplaces winner with The Oklahoman!

Pre-employment drug screening and criminal background checks are mandatory

CMR is an Equal Opportunity Employer

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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