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Etsy Digital Products Store Manager | Research, Design, SEO & Customer Support

September 17, 2026

We are looking for an experienced Etsy Digital Products Store Manager to take responsibility for managing and growing our Etsy shop, Fadaro, on a long-term basis.

This is not just a graphic design position. We are looking for someone who can handle the complete digital-product workflow — from researching market opportunities to creating products, publishing optimized listings, monitoring performance, and supporting customers.

Main Responsibilities

• Research Etsy trends and identify promising digital product opportunities.

• Conduct competitor research before creating each product.

• Perform keyword research and Etsy SEO using tools such as eRank, EverBee, Alura, Marmalead, or similar tools.

• Analyze demand, competition, pricing, customer reviews, competitor weaknesses, and market opportunities.

• Propose new products based on research and data — not random design ideas.

• Create original digital products using Canva, PowerPoint, and other appropriate tools.

• Create complete customer delivery packages, including templates, PDFs, instructions, access files, printables, etc.

• Create professional Etsy listing images, mockups, and product previews.

• Write optimized Etsy titles, descriptions, and tags.

• Upload and publish complete listings correctly.

• Organize shop sections and products.

• Monitor Etsy Stats, including impressions, visits, favorites, conversion, and sales.

• Improve underperforming listings based on performance data.

• Research seasonal opportunities and prepare products before demand peaks.

• Respond professionally to customer messages and help customers with digital downloads, templates, and product questions.

• Help develop a long-term product strategy for the store.

About Our Store

Fadaro is a digital-products Etsy shop. We are not limited to one niche.

We want to create products based on market research and profitable opportunities. Products may include editable templates, printables, party games, invitations, wedding products, resume/career templates, seasonal products, and other digital downloads.

What We Are Looking For

• Proven experience with Etsy digital products.

• Strong Etsy product and competitor research skills.

• Strong Etsy SEO and keyword research knowledge.

• Excellent Canva skills.

• PowerPoint skills are a strong advantage.

• Strong graphic design and visual presentation skills.

• Ability to create a complete digital product from idea to customer-ready files.

• Experience creating Etsy listing images and mockups.

• Good written English and professional communication.

• Customer service experience.

• Understanding of Etsy policies, digital-product rules, copyright, trademarks, and intellectual property.

• Ability to create original products without copying competitors.

• Ability to work independently, research opportunities, and propose ideas backed by data.

When Applying, Please Answer These Questions

Which Etsy shops or digital-product listings have you previously worked on? Please provide examples where possible.

Show us digital products that you personally created.

Show examples of Etsy listing images/mockups you personally designed.

Which tools do you use for Etsy keyword, product, and competitor research?

Explain your exact process for finding a promising new digital product to sell on Etsy.

Give an example of a product you researched and launched and explain the results, if available.

How would you approach growing a relatively new Etsy shop with limited sales history?

How many hours per week are you available?

What is your preferred hourly rate or long-term working arrangement?

Paid Trial

We intend to start with a paid trial project before giving full store-management responsibilities.

During the trial, the freelancer may be asked to research one digital-product opportunity, analyze competitors and keywords, propose the product, create the product and customer files, create the listing images, and prepare the complete Etsy listing.

If the quality of the work, research, communication, and results meet our expectations, this can become a long-term position managing and growing Fadaro.

Important: Start your proposal with the word FADARO so we know you have read the entire job description.

We are looking for someone interested in building the store with us long-term, not someone who simply creates designs and waits for instructions.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...