Federal Senior Principal Engineer, Solutions Architecture - SOCOM

Job Description

Federal Senior Principal Engineer, Solutions Architecture - SOCOM

(Onsite role - 5 days per week - prefer local candidates)(Active/Current TS/SCI Clearance Required)(Scif - no Bluetooth devices)

Required location: Tampa, Florida

Dell Technologies offers one of the largest technology profiles of any technology company in the world. As an account services management professional, you can expect opportunities to learn or be sent into situations requiring self-guided learning covering this broad spectrum of technologies. Given our unique position in Dell you will work with sales teams providing technical guidance in their pre-sales engagements, you will be sent to fix difficult problems, there are opportunities to work with backend engineers on product development, and much more. Due to the security credentials of our organization, we are frequently dispatched to solve problems to which others simply may not have access. If you are a motivated self-starter who enjoys a job with many opportunities to branch out across the full stack spectrum, this is probably the job for you.

Key Responsibilities:

Dell's Federal Customer Success team is looking for an exceptional engineer for our Federal Business to support a wide array of enterprise technologies for our Dept of War support team. As a Dell Technologies Engineer in account services management, your core responsibilities include:
• Learn and maintain a deep technical acumen and understanding of the Dell Technologies portfolio to include storage, compute, networking, applications, cybersecurity, converged and hyper-converged systems, and edge-core-cloud synergies.
• Be independently motivated to continually learn new technologies. Due to Dell's large breadth of products, we expect our team members to be driven to stay current on existing technologies and continually expand their knowledge horizons.
• Develop internal relationships within Dell and earn trust amongst the account executives, program/project managers, executive leadership team members, infrastructure delivery teams, and security offices.
• Develop relationships and earn trust with customers and partners through a demonstration of the highest caliber of professional, technical, and mission competence.
• Assist customer and sales team with design, definition, and implementation of complex system requirements from a support sustainment perspective. Always operating from a proactive stance to maximize up time of customer's IT solutions.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
• Must have an active TS/SCI security clearance
• Intimate knowledge and understanding of Dell PowerEdge servers and storage products, specifically PowerEdge XE servers and PowerScale
• Intimate knowledge of networking infrastructure
• Strong knowledge working in Linux environments (RHEL and Ubuntu).
• In depth troubleshooting knowledge
• Strong understanding of Dell and vendor diagnostics utilities and their application
• Strong escalation management capability
• Ability to collaborate effectively with vendors and Dell Engineering
• Customer facing experience and the ability to work in a high-pressure environment
• 12+ years of technical support experience
• Must be a US citizen

Desired Requirements:
• A+, Security +, MCITP/MCSE, VCP, RHCSA, CCNA certifications

Responsibilities

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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