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Front End Manager

September 19, 2026

Essential Job Functions:

Promote and maintain efficient and courteous service to customers at all times to ensure that No more than two customers waiting in line policy is always followed.
Supervise and monitor the total functions of the front end.
Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
Supervise and monitor the computer room operator and coordinate lane pick-ups.
Maintain security of safe and change funds.
Count safe during scheduled shifts.
Know and enforce security policies and procedures for store safes. Keep safes locked at all times.
Accountable for security of all safe combinations, keys, and numbers entrusted to you at all times.
See that all cash, deposits and pick-ups are properly handled.
Cash and approve checks and monitor check cashing and tendering procedure making sure they are correctly followed.
Promote use of ValuCard.
Monitor and enforce coupon handling procedures.
Monitor supply usage.
Promote and maintain good housekeeping on the front end including:
Clean check stands
Clean store fronts (inside and out)
Keep shopping carts clean and litter free
Keep parking lot free of debris and stray shopping carts
Keep adequate number of shopping carts on front end at all times.
Know and enforce company dress code policies including proper use of name tags.
Ensure that all funds are maintained and secured.
Follow all policies and procedures regarding any and all rental equipment
Know, follow, and enforce all state and local laws, as well as company policies and procedures regarding the sale of alcoholic beverages, tobacco products, and any other age restricted products
Know, follow and enforce all federal and state laws and company procedures regarding WIC and processing of EWIC.
Maintain and enforce all policies and procedures for Charge Accounts, Debit/Credit/EFS/EBT/Gift Cards/EWIC/Tax Exempt.
Assist in maintaining the proper inventory levels of all items for sale in customer service area and candy racks.
Follow and enforce proper procedures for handling two-party checks and authorized payroll check procedures including check fees.
Follow and enforce all policies and proper procedures on banking and armored car services.
Follow proper procedures for the sale of Money Transfers, Money Orders, Postage Stamps, Coin Machines, Hunting and Fishing License, Rentals, Promotional Tickets and Lottery/Lotto tickets.
Ensure that all front end associates take all breaks and lunches as scheduled.
Verify all funds received from bank in accordance with company policies and procedures or armored car services.
Answer and facilitate all incoming phone calls.
Know, follow, and enforce all company policies regarding child labor laws.
Assist in giving produce tests to authorized cash register operators on weekly basis.
Assist in keeping checkout lines moving as fast as possible.
Assist cashiers in unloading the bottom of shopping carts.
Know, follow, and enforce all anti-money laundering (AML) policies and money service business (MSB) compliance.
Other duties may be assigned as needed.

JOB QUALIFICATIONS:

Must be 18 years of age or older
Ability to meet standard Physical and Mental demands
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

?Benefits of working for Food City:

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

Brand: Food City
Address: 1715 W Broadway Ave Maryville, TN - 37801
Property Description: 651 - Maryville - 1715 W. Broadway Ave.
Property Number: 651

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...