Global Sales Manager

<strong>Job Description<br><br></strong>The <strong>Global Sales Manager</strong> is responsible for leading high‑complexity enterprise sales efforts and driving significant revenue growth across large, strategic customer relationships. This role focuses on advanced solution selling, executive engagement, and long‑term account expansion. Operating as a senior individual contributor, the role leads complex deals and coordinates cross‑functional execution. Success is measured by enterprise revenue growth, strategic account expansion, and customer lifetime value. This role plays a key part in the organization’s enterprise commercial strategy.<br><br><em> <strong>Base Salary: $100,000-$150,000 per/year</strong> <br><br></em><em> <strong>Incentive Program: Commission-driven plan ranging from 6% to 20% earned on applicable business volume. Final commission payouts are paid monthly, in arears, and are subject to standard account thresholds, seat charges, invoice aging policies (90+ days), and expense reconciliation rules detailed in the company's sales incentive plan.</strong> <br><br></em><strong>Responsibilities<br><br></strong><ul><li>Own and expand complex, high‑value enterprise customer relationships.</li><li>Lead sophisticated discovery and analysis of customer supply chains and business objectives.</li><li>Develop multi‑solution proposals addressing operational, financial, and strategic customer needs.</li><li>Execute long‑term account strategies focused on expansion, retention, and share of wallet growth.</li><li>Serve as the primary commercial lead for strategic and multi‑site customers.</li><li>Lead complex pricing discussions, contract negotiations, and deal structuring.</li><li>Coordinate cross‑functional teams to support solution development and implementation.</li><li>Partner closely with Customer Success and Operations to ensure delivery excellence.</li><li>Maintain accurate enterprise‑level pipeline visibility and revenue forecasts.</li><li>Monitor competitive positioning and market dynamics affecting strategic accounts.</li><li>Represent Forward in executive‑level customer meetings and business reviews.</li><li>Provide informal mentorship and guidance to less‑experienced sales peers.</li><li>All other duties as assigned to meet evolving business needs.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: Undergraduate degree in business, sales, supply chain, or a related field preferred; High School Diploma or GED equivalent required.</li><li>Certification/Licensure: Supply Chain / Logistics industry certifications preferred.</li><li>Experience: 8+ years of enterprise‑level sales experience.</li><li>Proven success closing large, complex, multi‑year sales opportunities.</li><li>Strong executive presence and advanced consultative selling skills.</li><li>High level of commercial, analytical, and negotiation acumen.</li><li>Advanced CRM and sales analytics proficiency.</li><li>Demonstrated discretion and confidentiality in handling and protecting sensitive information.</li><li>Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).</li><li>Environment: Remote; must be comfortable with travel for related meetings/events<br><br></li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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