Growth Design Lead

AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: September 2026

Location: NAMER

Hi there!

As Growth Design Lead, you'll lead design for a high-velocity experimentation program on our marketing site and campaign surfaces — turning insights into shipped, on-brand interactive experiences and measurable funnel lift. You'll set the bar for growth design craft inside Brand Studio: rigorous testing, strong visual and interaction design, and an AI-augmented workflow that helps the team prototype and learn faster.

This is a senior design IC role. You’ll partner with Growth Marketing, Product, Web/Engineering, Brand, and Data, is to design, prototype, and iterate experiences You'll operate at the intersection of design, data, and growth — translating behavioral and search insights into scalable layouts, flows, and components; establishing testing frameworks from a design perspective; and helping the team ship conversion improvements without sacrificing brand integrity or accessibility.

If you have a strong track record of designing for growth through experimentation, bring deep product and brand design thinking, understand how structure, UX, and page design affect discovery and conversion, and use AI tools to move faster without lowering the craft bar, we'd love to hear from you.

If you're interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

  • Our Commitment to Applicants

  • Culture and Values at Zapier

  • Zapier Guide to Remote Work

  • Zapier Code of Conduct

  • Diversity and Inclusivity at Zapier

About You:

  • You are a designer first. You have 10+ years in growth, product, or brand design , with a portfolio of shipped work you personally designed — landing pages, signup flows, campaign LPs, and interactive marketing surfaces — with clear before/after or test/learn outcomes where possible.

  • You drive growth through design experimentation. You've designed for A/B and multivariate tests, helped scale experimentation on web surfaces, and move from hypothesis → Figma/prototype → live test without dropping quality, accessibility, or brand standards.

  • You understand conversion and discoverability from a design lens. You know how IA, layout, hierarchy, page structure, performance-minded design, and clear CTAs affect conversion. You partner with SEO/content experts rather than owning content strategy yourself, and you stay curious about AI-driven discovery (GEO/AEO) as it affects how we design pages and modules for findability.

  • You think in systems. You've designed for CMS-driven, modular sites, contributed reusable components to shared design systems, and know when a pattern earns a permanent place in the library vs. a one-off campaign.

  • You've designed lead-capture and signup experiences — forms, gates, onboarding-adjacent flows — and you can read funnel metrics with partners (e.g. conversion, drop-off, MQL volume) to inform design decisions. You don't need to own CRM ops or lead scoring.

  • You're AI-first in your design craft. You use tools like Cursor, v0, Claude, Figma AI to explore variants, prototype faster, and increase design velocity — with judgment about quality, brand, and accessibility.

  • You're deep in Figma for high-fidelity UI, prototypes, and specs. You hold a high bar for usability, accessibility (ADA/WCAG), and brand integrity, and you believe strong brand and strong conversion are the same problem when done well.

  • You're a seasoned IC and force multiplier. You've worked at the pace of a high-growth company. You own ambiguous, high-impact design work end-to-end and mentor designers on growth craft, experimentation, and AI fluency.

  • You communicate and collaborate well. You partner naturally with growth marketers, brand and product designers, writers, engineers, and analysts — and you articulate design decisions in terms of user experience and measurable outcomes.

  • You embody our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation.

Things You'll Do

  • Own the design of the end-to-end visitor-to-lead experience on our marketing site and key campaign surfaces — discovery, education, and try/signup moments — in partnership with marketing, product, and engineering

  • Build and lead a high-velocity design experimentation practice for the top and middle of the funnel — designing test variants, defining success from a UX/conversion perspective, and scaling what works across landing pages, campaigns, and conversion modules.

  • Define and evolve an AI-augmented growth design workflow for Brand Studio — faster research, variant exploration, and prototyping — always tied to shippable design quality and brand standards.

  • Lead conversion optimization as a design discipline — form hypotheses with partners, design experiments, and iterate from test results and funnel data; translate learnings into system updates where appropriate.

  • Improve site IA and page/module design for discoverability, navigation clarity, and conversion efficiency; collaborate on SEO/GEO implications with specialists rather than owning editorial strategy.

  • Design high-performing lead-capture and signup flows — forms, gates, and integrated handoff UX — with RevOps/Marketing on requirements, while you own layout, interaction, validation, and accessibility.

  • Set the standard for growth design inside Brand Studio — mentor designers, run critique, and raise the bar on craft + experimentation + AI fluency.

  • Extend existing systems (web design system, email design system, brand guidelines) so they support growth and testing; decide in Figma whether a pattern belongs in the system and build the component when it does.

  • Partner with Growth Marketing, Brand, Product, Web/Engineering, and Data to turn insights into scalable, on-brand, accessible experiences; stay active in design review and what Brand Studio ships.

  • Bring a high creative bar to performance work — brand integrity and funnel performance are both design problems.

  • Use AI to raise the ceiling on what we can test — more variants, faster prototypes, documented patterns the rest of Brand Studio can reuse.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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