Healthcare Billing Associate – Remote

Job Summary

Anthem Inc., a leading healthcare solutions provider, is seeking a detail-oriented and motivated Healthcare Billing Associate to join our remote team. In this role, you will be responsible for accurately processing medical billing information, ensuring compliance with industry regulations, and supporting efficient revenue cycle operations. This position offers the flexibility of remote work while providing opportunities to grow within a dynamic healthcare organization.


Key Responsibilities

  • Review and process medical claims from healthcare providers accurately and efficiently.
  • Verify patient insurance coverage, eligibility, and benefits.
  • Ensure compliance with healthcare regulations and company policies.
  • Identify and resolve billing discrepancies, claim denials, or rejections.
  • Communicate with providers and internal teams to clarify billing questions or issues.
  • Maintain accurate records and generate reports on billing activities.
  • Assist in month-end and year-end reporting and reconciliation processes.
  • Participate in continuous process improvement initiatives to optimize billing workflows.

Required Skills and Qualifications

  • High school diploma or equivalent; Associate’s degree in Healthcare Administration or related field preferred.
  • Knowledge of medical terminology, billing codes (CPT, ICD-10, HCPCS), and insurance procedures.
  • Strong proficiency in billing software and Microsoft Office Suite (Excel, Word, Outlook).
  • Exceptional attention to detail and analytical skills.
  • Strong organizational and time management abilities.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a remote environment.

Experience

  • 1–3 years of experience in healthcare billing, medical coding, or revenue cycle management preferred.
  • Experience working with electronic health record (EHR) systems is a plus.
  • Familiarity with insurance claim processing and payment posting.

Working Hours

  • Full-time, remote position.
  • Standard business hours, Monday to Friday (flexibility may be offered depending on business needs).

Knowledge, Skills, and Abilities

  • Strong knowledge of healthcare billing procedures and regulatory compliance.
  • Ability to prioritize tasks and manage multiple responsibilities.
  • Problem-solving skills to address billing discrepancies efficiently.
  • High level of integrity and confidentiality in handling sensitive patient information.
  • Proactive mindset with a focus on accuracy and quality.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off, holidays, and retirement savings plan.
  • Opportunities for professional growth and development.
  • Supportive remote work environment with flexible scheduling options.

Why Join Anthem Inc.

Joining Anthem Inc. means being part of a purpose-driven organization dedicated to improving healthcare access and outcomes. You will work with a collaborative and innovative team, develop your expertise in the healthcare industry, and enjoy a flexible work arrangement that supports your personal and professional growth.


How to Apply

Interested candidates are encouraged to submit their resume and cover letter through the Anthem Inc. careers portal or email to us with the subject line “Healthcare Billing Associate – Remote.” Applications will be reviewed on a rolling basis.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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