Heavy Duty Fleet Maintenance Trainer

About the position

The Regional Maintenance Trainer's responsibility is to help develop and implement company approved training content for heavy duty equipment technicians within their region. Working as part of a team to develop strategies to identify training needs. Prepare comprehensive training material for maintenance and repair procedures on over the road tractors, trailers, converter dollies, terminal tractors, forklifts, and dock equipment. Support service centers and maintenance management by coordinating and conducting training programs to advance the knowledge and skillset of the company’s maintenance team. Provide service as a technical subject matter expert to help our internal maintenance customers succeed both individually and professionally.

Responsibilities

  • Provide regional technical support and training for over 45 tractor/trailer maintenance facility locations.
  • Instruct training courses for automotive maintenance technicians, covering company approved maintenance, repair, and diagnostic processes and procedures.
  • Coordinate and administer internal and vendor training events for assigned region.
  • Coordinate training dates, times, and travel arrangements with regional maintenance facilities.
  • Ensure materials, tools, and equipment are present at all assigned training locations
  • Manage regional training costs and expense
  • Audit training records and update company training records for assigned region
  • Develop, update, and maintain training courses, guides, and content in accordance with company policy, manufacturer guidance, and industry recommended practices.
  • Serve as a subject matter expert and point of contact for technical guidance and resources, acting as a liaison between maintenance facility personnel and equipment manufacturers
  • Assist with any duties assigned or needed by the Director of Maintenance, Vice-President of Maintenance, or Asset & Training Manager when necessary.

Requirements

  • Applied knowledge of heavy duty tractor/trailer mechanical, electrical, electronic, pneumatic, hydraulic, and cutting/welding systems
  • Familiarity with FMCSA, DOT, CVSA, OSHA, EPA, CARB, TMC regulations and guidelines
  • Technical/Mechanical experience with heavy duty powertrain and chassis platforms form major manufacturers including Daimler Freightliner, PACCAR Kenworth, Volvo, Cummins, Detroit Diesel, Navistar International, among others.
  • Technical/Mechanical experience with heavy duty trailer platforms from major manufacturers including Wabash, Great Dane, Stoughton, among others.
  • Technical/Mechanical experience with forklift platforms from major manufacturers including Toyota, Mitsubishi, Yale/Hyster among others.
  • Comfortable speaking and presenting technical concepts to a group in a classroom as well as virtual environment.
  • Proficient use of technology, including PC’s, Tablets, Vehicle ECU’s, Navigate technical diagnostic software, and Technical Literature
  • Experience in curriculum development and technical writing
  • Proficient in Microsoft Office tools - Excel, Word, PowerPoint
  • Working knowledge of business applications – SAP, AS400, Concur
  • Working knowledge of business enterprise solutions – Microsoft Cloud, Sharepoint, WorkDay Learning Management System, content, SCORM package development

Nice-to-haves

  • Associates or Bachelor’s Degree preferred

Benefits

  • Zero premium medical plan for employee only coverage
  • Vision & Dental
  • Short Term & Long Term Disability
  • Flex Spending Accounts
  • 401k Retirement plan with company match and additional company annual discretionary match opportunity
  • Life Insurance
  • Wellness Program
  • Tuition Reimbursement for Drivers and Technicians
  • Training and growth opportunities to build a career
  • Ability to advance through our promote from within philosophy
  • National Career Opportunities Available at our 260+ service centers
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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