[Hiring] Executive Operations Manager @National Conference of Bar Examiners

Role Description

The Executive Operations Manager serves as the operational and administrative right hand to the Chief Product Officer (CPO), ensuring both the CPO and the broader division across Psychometrics, Test Development, Product, User Experience, and Assessment Operations operate effectively. This role combines executive support, division-wide coordination, and operational organization.

  • Manage the flow of priorities, information, decisions, meetings, and commitments into and out of the Office of the CPO.
  • Keep the CPO organized, prepared, and focused on the highest-value work.
  • Ensure commitments and follow-up; coordinate priorities and dependencies across teams.
  • Create the operating rhythms that allow the division to function as an integrated organization.

Qualifications

  • Bachelor’s degree or equivalent combination of education and relevant experience required.
  • Five or more years of relevant experience required, including experience providing high-level support to an executive or senior leader in a fast-paced, cross-functional environment.
  • Demonstrated experience managing complex executive calendars, priorities, meeting preparation, logistics, and follow-up.
  • Ability to understand and synthesize complex information into concise, accurate, and decision-ready briefings, presentations, summaries, plans, and communications.
  • Excellent written and verbal communication skills, including the ability to prepare polished executive-level materials and communicate expectations and follow-up clearly and professionally.
  • Strong organizational and time-management skills, with the ability to manage competing priorities, anticipate needs, and meet deadlines in a changing environment.
  • Strong attention to detail and commitment to accuracy, consistency, and completeness.
  • Analytical and problem-solving skills, including the ability to identify missing information, inconsistencies, risks, dependencies, and opportunities to improve coordination or processes.
  • Excellent interpersonal skills, with the confidence and diplomacy to work effectively with executives, senior leaders, employees, and internal and external stakeholders.
  • Ability to exercise discretion, professionalism, sound judgment, and appropriate confidentiality in a highly visible role.
  • Ability to work independently, navigate ambiguity, adjust to shifting priorities, and determine when matters should be addressed, routed, or escalated.
  • Advanced proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams, and demonstrated ability to effectively leverage artificial intelligence (AI) tools and automation to improve productivity, streamline workflows, and enhance the quality and efficiency of work products.

Requirements

  • This position may work remotely. NCBE will consider applicants from the following states: FL, IA, IN, MA, MD, ME, MI, MN, NE, NJ, NM, NV, OK, PA, WA, and WI.
  • This position may include up to 10% travel.

Benefits

  • Competitive salaries
  • Comprehensive benefits
  • Flexible scheduling
  • Professional development opportunities

Company Description

The National Conference of Bar Examiners (NCBE) is a nonprofit organization dedicated to advancing a competent, ethical, and diverse legal profession. We develop and deliver high-quality assessment products, services, and research that support state courts and licensing authorities in evaluating the readiness of aspiring lawyers.

NCBE is committed to fostering a collaborative, mission-driven environment with competitive salaries, comprehensive benefits, flexible scheduling, and professional development opportunities. NCBE’s headquarters is based in Madison, Wisconsin, a dynamic community with exceptional amenities.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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