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Insurance Verification Specialist
About the position
We are seeking a detail-oriented and highly organized Insurance Verification Specialist to support healthcare operations by ensuring accurate and timely verification of patient insurance coverage. This role is critical in minimizing claim denials, improving patient experience, and maintaining compliance with healthcare regulations. The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and demonstrates a strong commitment to accuracy and confidentiality.
Responsibilities
- Verify patient insurance coverage, eligibility, and benefits prior to appointments or procedures
- Confirm deductibles, copays, coinsurance, and coverage limitations with insurance providers
- Accurately enter and update patient insurance information in the EMR system
- Identify and resolve discrepancies in insurance data to prevent billing issues
- Communicate verification results clearly with internal teams (scheduling, billing, and clinical staff)
- Prioritize and manage multiple verification requests while meeting deadlines
- Ensure all processes comply with HIPAA regulations and data privacy standards
- Maintain thorough and accurate documentation of verification activities
Requirements
- Minimum of 2+ years experience in healthcare administration or a medical office setting
- Proven experience in insurance verification and eligibility checks
- Strong EMR/EHR data entry skills with a high level of accuracy (non-negotiable)
- Ability to manage and prioritize multiple workflows efficiently
- Solid understanding of HIPAA compliance and patient data confidentiality
- Excellent attention to detail and problem-solving skills
- Strong communication skills (verbal and written)
Nice-to-haves
- Experience working with US-based healthcare systems or insurance providers
- Familiarity with multiple EMR/EHR platforms
- Background in medical billing or revenue cycle management is a plus
Benefits
- Opportunity to work with dynamic healthcare teams
- Exposure to diverse medical specialties and systems
- Supportive and growth-focused environment
