Interior Design Project Manager (Remote-Central US)

Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Job Purpose

Start your day with the philosophy and confidence that you can make a difference! Work with hotel members who are business owners and key associates at hotels across the US and Canada to guide and support them throughout their design property improvement plans. Through a holistic understanding of their hotel, its locale, guest demographics and market sector, you will promote and implement creative solutions where everyone wins while applying your design sensibilities and knowledge of the hospitality design industry. As part of the the company's Supply & Design team, you will work with highly qualified, knowledgeable colleagues and management where support, collaboration and the spirit of teamwork abound. The company sincerely believes, encourages and nurtures for the success of its members and employees which makes it easy to start your day with optimism and a smile to be your very best throughout the day!

Successful candidates will have professional knowledge of Design and/or Architectural needs and timelines for projects, as well as an understanding of pricing and lead times. You must be able to effectively relate new concepts and approaches, and you will interact with Members to tactfully and efficiently resolve member concerns.

Key Responsibilities

  • As part of the Brand Management Member Services department, the role of Project Manager, Design is integral (or instrumental) for the success of the Design Excellence process.
  • Create, manage, and maintain property improvement plan reports by applying design sensibility, company and industry standards, and technical expertise to guide and support our Members to success throughout their design projects.
  • Effectively manage relationships and engage in collaborative problem-solving to support Members as they navigate the design process through successful completion of their property improvement plan projects. Communicate and track key information regarding projects progress and milestones.
  • Communicate and coordinate with internal teams and departments to identify appropriate, compliant solutions that achieve desired outcomes.
  • Serve as a key organizational resource by maintaining an up-to-date knowledge base with design standards and construction documents.
  • Accountable, results-driven team player that enjoys creative problem-solving through a positive, win-win mindset that focuses on solutions and outcomes that benefit all.
  • Proactively and effectively set and meet goals and objectives that align and support organization objectives.
  • Exemplify the spirit of caring by having Member-focused pride and a passion for service.
  • Build rapport with Members while empowering and encouraging desired outcomes.

Preferred Experience and Education

  • Minimum 5 years related, professional level experience managing projects in Design, Architecture or Project Management with experience in the hospitality industry strongly preferred.
  • Bachelor’s Degree in Design or Architecture, or Hospitality Management with experience with Design and Architectural related projects, or an equivalent combination of Education and Experience.
  • NCIDQ/AIA certification preferred.
  • PMP certification a plus.

Required Knowledge and Skills

  • Intermediate proficiency in Microsoft Office Suite.
  • Basic proficiency in Salesforce and Smartsheet preferred.
  • Seasoned analytical, time management and written/verbal communication skills.
  • Demonstrated ability to work and think independently using proven analytical and creative problem-solving skills.
  • Customer focused with good presentation skills.
  • Ability to diplomatically communicate deficiencies and required changes.
  • Adaptability to learning new processes and flexibility with the evolution of organizational goals.

Work Location

  • This is a remote based position in central-US, working from your home office in the state of your current residence when not traveling for work.

Travel

  • May travel up to 25%.
  • Valid driver’s license, serviceable automobile and proof of insurance may be required.

Pay

  • The starting salary for this role is estimated to be between $72,200 – 90,700.
  • Actual base pay, however, will be determined based on several factors, which include but are not limited to: applicable skills, work experience, education, business needs, and market demands. 
  • This position is not bonus eligible.  

This position is not eligible for immigration sponsorship. 

Benefits Summary for Full-Time Employees  

· Medical/Dental/Vision available day one 

· Vacation/Sick- accruals start day one 

· Paid company holidays and personal holidays to celebrate what’s important to you  

· 401K - company contribution and match (U.S.) 

· Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada) 

· Employee discounts/hotel discounts 

· Free financial and health wellness programs 

· Tuition Reimbursement 

Equal Employment Opportunity

BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination. 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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