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Japanese Content Moderator (Open to local malaysian and expats)
Japanese Content Moderator – Open to Malaysians & Expats
About the Role
We are looking for Japanese-speaking Content Moderators to join our team in Malaysia. In this role, you will review and moderate online content to ensure it complies with platform policies, community guidelines, and quality standards.This position is suitable for candidates who are proficient in Japanese, detail-oriented, and comfortable working with digital content. Both Malaysian locals and expatriates are welcome to apply, subject to the applicable employment and work authorization requirements.
Key Responsibilities
- Review online content, including text, images, videos, and user-generated posts, according to established guidelines.
- Assess content for compliance with platform policies, community standards, and applicable requirements.
- Identify and flag inappropriate, misleading, offensive, or policy-violating content.
- Make moderation decisions accurately and consistently based on established procedures.
- Escalate complex or sensitive cases to the relevant team when necessary.
- Maintain accurate records of content reviews and moderation decisions.
- Meet productivity, accuracy, and quality targets within the required turnaround time.
- Stay updated on policy changes, moderation guidelines, and process updates.
- Handle confidential information responsibly and professionally.
- Proficiency in Japanese, with the ability to understand and evaluate Japanese-language content.
- Good command of English for workplace communication, training, and documentation.
- Diploma, Bachelor's Degree, or equivalent qualification preferred.
- Strong attention to detail and analytical skills.
- Good judgment and decision-making abilities.
- Comfortable using computers, online platforms, and digital tools.
- Able to work independently and collaboratively in a team.
- Willing to learn and follow established policies and procedures.
- Able to work in a structured, target-driven environment.
Benefits
- Health insurance
