Lead Sales Engineer, Strategic Accounts

Job Description:

  • Develop deep and lasting relationships with technical stakeholders at major customers and prospects
  • Serve as subject matter expert on Amplitude’s product suite, including product analytics, experimentation, and audiences
  • Identify customer pain points and decision criteria and define solutions tied to desired business outcomes
  • Develop custom presentations, demonstrations, and prototypes using AI tools where appropriate
  • Independently validate technical accuracy and articulate use cases and value to prospective customers
  • Work with account executives, product managers, product development, and customer success to provide a seamless buying experience
  • Support customer trial periods and help prospects learn and engage with the platform
  • Become an in-house product expert and stay current on releases and features
  • Assist in training new sales engineering hires and other Sales team members
  • Document and communicate product feedback and field requirements to product management to influence the roadmap
  • Travel to customer on-sites as needed to deliver demos and presentations

Requirements:

  • 7 years or more of software pre-sales / sales engineering experience
  • Strong technical acumen and practical AI fluency
  • Hands-on experience using AI tools in everyday sales engineering workflows
  • Ability to critically validate AI outputs
  • Ability to protect sensitive customer information
  • Ability to explain AI capabilities, limitations, and enterprise considerations to technical stakeholders and executives
  • Background in cloud infrastructure, product analytics, marketing analytics, data analysis, experimentation, and/or hands-on experience with SQL and BI tools
  • History of developing and deepening customer relationships
  • Excellent written and verbal communication skills
  • Comfortable with public speaking
  • Willingness to invest in personal development
  • Ability to work collaboratively with high-performing coworkers

Benefits:

  • Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
  • 401(k) retirement plan with an employer match of up to 1% of eligible pay each pay period up to $2,000 annually
  • Flexible time off
  • Paid holidays
  • Monthly wellness stipend
  • Monthly commuter transit/parking stipend
  • Quarterly learning and development stipend
  • New hire home office equipment stipend
  • 12 weeks of Paid Parental Leave
  • Carrot Fertility Benefits/Adoption/Surrogacy support
  • Back-up Child Care support
  • Mental health and wellness benefits, including no-cost employee access to Modern Health coaching and therapy sessions
  • Employee Stock Purchase Program (ESPP)
  • Mentorship programs
  • Management training
  • Wellness initiatives
  • Charitable giving grant
  • Paid volunteer time off
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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