Massachusetts Telehealth Nurse - Adult PC Triage

Massachusetts Telehealth Nurse - Adult PC Triage

Join to apply for the Massachusetts Telehealth Nurse - Adult PC Triage role at RelateCare | Care is in our name

Massachusetts Telehealth Nurse - Adult PC Triage

1 week ago Be among the first 25 applicants

Join to apply for the Massachusetts Telehealth Nurse - Adult PC Triage role at RelateCare | Care is in our name

RelateCare | Care is in our name provided pay range

This range is provided by RelateCare | Care is in our name. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$27.00/hr - $29.00/hr

Job Description

Shift pattern

  • Full time shifts from 8am - 4:30pm EST, Monday to Friday


The Telehealth RN facilitates patients’ access to the appropriate level of care by assessing needs, offering a clinical option, making referrals to health care providers, services, and community resources – all over the phone. This position promotes wellness and informed decisions by providing health information, home care advice, and prevention concepts.

Requirements:

  • Nursing degree (RN); BSN preferred.
  • A Registered Nurse with a Massachusetts License.
  • 3+ years of clinical RN experience
  • Previous Telephonic Nursing experience preferred
  • EPIC systems experience is preferred
  • Triage experience preferred


About us:

RelateCare’s team of experienced Registered Nurses, Medical Assistants, and Health Coaches empower healthcare organizations to seamlessly manage and coordinate patient care journeys. RelateCare Nurse Triage, Post Discharge follow-up, and Wellness Solutions ensure patients receive the right level of care and support when they need it.

Work Environment/Schedule:

Our Telephonic Nurse Triage program provides 24/7 access to systematic, high quality healthcare advice with superior customer service in an efficient and personalized manner. Our team of Registered Nurses aims to identify the nature and urgency of client health care needs and determine the appropriate treatment of escalation.

Job Type: Full-time

Salary: $27.00 - $29.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance


Medical specialties:

  • Critical & Intensive Care
  • Emergency Medicine
  • Internal Medicine
  • Medical-Surgical


Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Health Care Provider
  • Industries

    Outsourcing and Offshoring Consulting

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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