Operations Management Center Associate at Ryder: 100% Remote (Novi, MI)

Title: OMC Associate

Location: Novi United States

Job Description:

We are immediately hiring an OMC Associate (Remote) in Novi, MI for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Non-Exempt / Paid Weekly
  • Annual Salary Pay: $42,500 per year based on experience.
  • Schedule: Remote - Wednesday, Thursday, Friday, Saturday, Sunday. 6:00 a.m. - 2:30 p.m.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

Summary
Coordinates the day-to-day operation of all aspects of assigned logistics customers, up to and including all arrival and departure check calls, all in transit and cross border activity, all on time carrier performance, all exception coordination and management. In addition, responsible for driving all Carrier Web Compliance and On Time Performance within the given customer network as well as addressing any additional customer requests such as added routes to a given network, the coordination of canceled routes with the carrier base, or the adjustment of any given planned routing in order to meet customer needs. Required to have a working understanding of multiple customer business rules and procedural requirements and may, through day-to-day customer interaction, be required to resolve any customer concerns or issues.


Essential Functions

  • Performs load scheduling functions with carriers and dedicated Ryder personnel
  • Supports Specialization:
    Premium Freight Management (PFM): Responsible for analyzing premium freight requests, booking low-cost providers and route management.
    Dedicated Contract Carriage (DCC): responsible for managing drivers, payroll and route management
    Freudenberg Household Products (FHP): Responsible for optimizing loads, booking loads, appointments and customer contact
    Off-shifts & Weekends (OSW): Responsible for working off-shifts or weekends while handling PRM, LTL, ACA, PFM, DCC, FHP
  • Coordinates appointments


Additional Responsibilities

  • May analyze Procurement and FBAP information relating to movement of unplanned freight
  • May be required to work designated off-shift/weekend coverage, including holidays.
  • Performs other duties as assigned.


Skills and Abilities

  • Excellent organizational skills Ability to prioritize and accomplish work
  • Strong verbal and written communication skills Internally as well as externally representing the company to customers by writing, telephone, e-mail or in person
  • Demonstrates analytical skills
  • Demonstrates problem solving skills
  • Decision making considering cost and benefits of potential actions and selecting most appropriate one
  • MS Office, LMS Modules: XMS, RMS, UMS, ACA, DCC, Provider web portals, LOCS & similar costing/rating systems, i2 Modeler, FHP Database advanced required


Qualifications

  • H.S. diploma/GED required General H.S. subjects
  • Bachelor's degree preferred Related field
  • Five (5) years or more 1-5 years' experience in position. (Supply chain or Operations experience preferred) required
  • MS Office, LMS Modules: XMS, RMS, UMS, ACA, DCC, Provider web portals, LOCS & similar costing/rating systems, i2 Modeler, FHP Database advanced required

Travel

DOT Regulated
None

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

EEO/AA/Female/Minority/Disabled/Veteran

#LI-AG #FB #INDexempt

Job Category

Logistics

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

42,500

Maximum Pay Range:

42,500

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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