Payroll Specialist at Charter Impact: 100% Remote (AZ, CA, CO, CT, ID, IL, NV, OR, SD, TX, UT, WA)

Title: Payroll Specialist

Location: Denver, Colorado

Department: Payroll

Job Description:

About the Company:

Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change.

Role Summary:

This position is responsible for all payroll-related functions for Charter Impact’s clients. As a Payroll Specialist, this position is responsible for providing training to client staff, entering new hires, employee changes, client communication and ensuring consistent and accurate payroll processing. This position is also responsible for payroll tax and vacation/PTO tracking, reconciling all payroll related accounts such as health insurance deductions, withholdings and garnishments. The Payroll Specialist position may work a remote schedule, with the exception of occasional on-site payroll processing, and departmental trainings and meetings thereafter.

This position is remote to candidates based in AZ, CA, CO, CT, ID, IL, NV, OR, SD, TX, UT and/or WA.

Responsibilities

  • Communicate and work with assigned clients (with a combined employee count up to 750), who have varying levels of payroll knowledge, and train them on payroll processes and procedures to ensure ongoing compliance.
  • Collect and enter the approved pay information from clients each pay period and review payroll reports for accuracy prior to submission.
  • Assist clients with calculation of final checks and other related calculations.
  • Prepare and submit retirement reporting and payments including 403(b)/401(k) plans on a timely basis. This may also include STRS/PERS pension plans.
  • In collaboration with Staff Accountants, assist with reconciliation of the following payroll-related liability accounts before month-end closing is completed:
  • 403(b)/401(k) payable
  • STRS – Employer and Employee
  • PERS – Employer and Employee
  • Accrued vacation payable
  • Garnishment payable
  • Insurance payable
  • Create, update, and distribute payroll calendars to clients.
  • Send out payroll due date reminders to clients.
  • Review client paperwork and enter new hires and changes into the payroll systems: address changes, pay changes, W-4 changes, insurance/retirement deduction changes.
  • For all client new hires, research STRS website for membership type.
  • File payroll documents on internal server.
  • Run post-payroll backup reports for AP checks: 403b contributions, garnishments, manual checks.
  • Run ad hoc reports for clients upon request.
  • Gather backup documentation for audits.
  • In connection with year-end audit, prepare audit workpapers related to payroll and support audit related work to be done.
  • Create and/or maintain standard operating procedures for process improvement and increased efficiency for clients using the latest industry developments and technology.
  • Complete other duties or projects as directed.

Requirements

  • High school diploma required.
  • Payroll-related coursework and/or certification is a plus.
  • On-the-job training is provided for internal applicants.
  • Three years of payroll processing experience preferred for external applicants.
  • Experience processing quarterly payroll tax returns is preferred for external applicants.
  • Experience with third-party payroll databases: ADP, Paycor, Paycom, Paychex, UKG Ready Now.
  • Knowledge of financial and accounting record-keeping methods and practices.
  • Intermediate knowledge of payroll and wage and hour laws.
  • Intermediate/Advanced Microsoft Office (Word, Excel, Outlook) skills, including X-Lookups, pivot tables, and formulas.
  • Proper and effective use of English grammar and communication skills (oral and written).
  • Ability to maintain, encourage, and participate in a close and highly collaborative team environment with clients and staff.
  • Strong attention to detail and ability to manage multi-state payroll processing.
  • Ability to adapt quickly to change.
  • Ability to learn payroll processing rules, regulations, and technical procedures for non-profit organizations and charter schools.
  • Ability to understand and carry out directions independently.
  • Ability to perform arithmetic calculations accurately and rapidly.
  • Ability to identify and correct errors in mathematical computations.
  • HR experience is a plus.
  • Experience in the charter school, nonprofit, or education sector is a plus.

What's in it for You?

  • At Charter Impact, we believe great work happens when people feel supported, trusted, and connected.
  • Remote‑first flexibility: Work where you do your best work, with flexible, remote, and hybrid options depending on role. We provide a company‑issued laptop and essential equipment to support a productive setup.
  • Comprehensive, competitive benefits: Medical, dental, vision, and life insurance, plus multiple plan options to meet your needs.
  • Financial wellness & retirement: 401(k) with company match to help you plan for the future.
  • Wellbeing support: Employee Assistance Program (EAP) offering confidential mental health support, counseling, and legal and financial resources for you and your household.
  • Time to recharge: Vacation accrual of up to four (4) weeks per year, plus 11 paid company holidays and a winter break from Christmas Day through New Year’s Day.
  • Connection & culture: Opportunities to build relationships through virtual and in‑person team events, with colleagues who care deeply about their work and impact.
  • Extra perks: Employee discounts, voluntary pet insurance, and an employee referral bonus program.

$28 - $32 an hour

This position has a base hourly rate of $28.00 - $32.00 per hour, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.

Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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