Principal Analyst - Digital Compliance (Remote)

Description

Connecting People. Uniting the World. There's never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world - with millions of customers and tens of thousands of employees - we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We're on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.

United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Job Overview and Responsibilities

The Digital Risk and Compliance Principal Analyst is part of a Cybersecurity team that is accountable for ensuring delivery of organizational goals and is responsible for defining, implementing, and enhancing the Digital Risk and Compliance strategy & programs. The Principal Analyst provides ongoing direction and support to ensure compliance targets and business strategies are executed and delivered in accordance with compliance and regulatory requirements, risk appetite, organizational risk practices, and evolving business practices. The Principal Analyst maintains ongoing relationships with Digital Technology, Cybersecurity, and business teams for information sharing, and to identify, evaluate, and implement appropriate solutions to meet cybersecurity and compliance objectives.

  • Interpret and apply relevant laws, regulations, policies, and related guidance to implement or enhance processes or programs, and to identify gaps in support of cybersecurity responsibilities
  • Identify areas of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise's cybersecurity program
  • With minimal supervision, evaluate information for reliability, validity, and relevance, and utilize the information for cybersecurity reporting, in support of cybersecurity responsibilities
  • Perform regulatory compliance and risk assessments to identify and mitigate compliance and cyber risks
  • Provide guidance on regulatory expectations, industry norms, and appropriate controls
  • Conduct various internal and external audits/assessments such as General Data Protection Regulation, Defense Federal Acquisition Regulation Supplement, Payment Card Industry, Sarbanes-Oxley and conduct reviews of external security and compliance assessments
  • Support the development of policies, standards, processes in support of cybersecurity activities, and aligned to company or organizational requirements
  • Develops & leads engaging and valuable learning opportunities to the global workforce, that reduce cyber risk for the business
  • These programs include, immersive learnings (tabletop exercises, lunch & learns), micro-learnings (email, surveys, media-based communications, etc.), and incentivized training and cyber remediation programs (cyber certifications, reward programs, etc.)
  • Ensures program(s) is meeting intended purpose and metrics


Qualifications

What's needed to succeed (Minimum Qualifications):

  • Bachelor's degree required, with preference for Cybersecurity, Information Technology, or related
  • At least 5 years of related experience
  • Expert knowledge of regulatory/compliance frameworks (i.e., SOX, NIST 800-53, PCI-DSS)
  • Proficiency with assessing security and privacy controls based on frameworks, cybersecurity principles, and Software Development Lifecycle
  • Compliance and audit experience
  • Proficiency with providing remediation guidance to cross-functional teams
  • Proficient knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data, and experience identifying and assessing information for compliance with required controls
  • Ability to manage business and external partners.
  • Ability to work independently and self-motivate.
  • Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills.
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


What will help you propel from the pack (Preferred Qualifications):

  • Master's degree
  • Certifications such as CISA, CRISC, CISSP, CISM
  • 12 or more years of related experience
  • IAM compliance experience
  • AI experience related to audit and/or compliance
  • Working knowledge of various IT domains, including computer networking concepts and protocols, network security, cryptography, security architecture concepts


Posting Expiration (10/16/2026)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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