Principal Consultant, Data 360 – Data Cloud

Job Description:

  • Configure Data 360 data spaces, data streams, data lake and data model objects, transformations, and insights
  • Build ingestion pipelines from Salesforce and external systems into the Customer 360 model
  • Design and tune identity resolution rulesets and validate unified profile output
  • Activate segments and insights to Marketing Cloud, core CRM, Agentforce, and other systems
  • Configure and troubleshoot Sales Cloud and Service Cloud, including declarative automation
  • Advise on core Salesforce org changes and take CRM workstreams when needed
  • Lead requirements and data discovery workshops with business and technical stakeholders
  • Produce source-to-target mappings, data models, identity resolution designs, and functional designs
  • Advise on data governance, access control, consent handling, and consumption implications
  • Document data quality findings and recommend permanent fixes
  • Own delivery workstreams end-to-end, including discovery, design, build, test, deployment, and hypercare
  • Communicate status, risks, and estimates and raise risks early
  • Run UAT and enable client administrators to operate delivered solutions
  • Work with Solution Architects, Engagement Managers, and Project Leads
  • Represent CloudMasonry in client and partner settings

Requirements:

  • 5+ years of hands-on Salesforce experience
  • At least 2 years implementing Data 360 (Data Cloud)
  • At least two full-lifecycle Data 360 implementations delivered in a client-facing or internal-customer-facing role, from discovery through production
  • Demonstrated ownership of identity resolution design on a real implementation
  • Consulting experience strongly preferred; systems integrator or agency background is a plus
  • Bachelor’s degree in a technical or business field, or equivalent applicable work experience
  • Deep working knowledge of Data 360 architecture, including data spaces, data streams, data lake objects, data model objects, and the Customer 360 data model
  • Practical command of identity resolution, including match rules, reconciliation rules, unified individual output, and ruleset debugging
  • Knowledge of segmentation, calculated insights, streaming insights, and activation targets
  • Experience with Data 360 transformations, connectors, and ingestion patterns
  • Experience with zero-copy data sharing to Snowflake, Databricks, Google BigQuery, Amazon Redshift, or similar platforms
  • Strong SQL skills, including writing and tuning queries
  • Hands-on Sales Cloud and Service Cloud configuration experience, including object model design, permissions and sharing, and declarative automation
  • Ability to work independently and manage competing priorities across multiple engagements
  • US-based and authorized to work in the United States without sponsorship
  • Required certifications: Salesforce Certified Administrator; Salesforce Certified Data 360 Consultant; Salesforce Certified Sales Cloud Consultant or Service Cloud Consultant
  • Ability to travel approximately 25% to 50%, contingent on client needs

Benefits:

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with up to a 4% company match
  • Unlimited PTO
  • Parental leave for new parents
  • Paid company holidays
  • Salesforce certification reimbursement
  • Performance-based bonus eligibility
  • Fully remote work arrangement
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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