Registered Nurse, Case Management

About the position

Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registered Nurse (RN) – Case Management joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Our Case Management team supports patients across a variety of acute care settings, partnering closely with nursing, providers, social work, and other multidisciplinary team members to help ensure safe, effective care coordination. The environment is collaborative, supportive, and focused on delivering high-quality patient care in a professional and compassionate setting. Nurses are backed by strong leadership, approachable support, and a team dynamic that values communication, teamwork, and making a difference together.

Responsibilities

  • Monitors and manages patient care to promote continuity, optimal outcomes, satisfaction, cost efficiency, and regulatory compliance.
  • Consults regularly with nursing staff and the multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
  • Leads and coordinates discharge planning, including transfers to other facilities, referrals to community resources, and discharge education.
  • Monitors patient and family satisfaction; responds to questions and concerns from patients, families, and payors.
  • Performs chart reviews to identify and address issues related to service delivery, outcomes, compliance, cost, and reimbursement.
  • Communicates effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
  • Accurately documents case management activities, plans, and outcomes.
  • Participates in performance improvement and required continuing education.
  • Supports department operations by working alternate shifts/units as needed; may be assigned on‑call.
  • Performs other duties as assigned.

Requirements

  • Current RN license to practice in NC (NC licensure or multi-state (compact) license).
  • Associate’s Degree in Nursing required.
  • 2+ years of Case Management experience in an Inpatient/Acute Care setting required.
  • Strong critical thinking and decisive judgment.
  • Decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Proficiency with multiple clinical software systems.

Nice-to-haves

  • Bachelor’s Degree in Nursing preferred.

Benefits

  • Multiple levels of medical, dental, and vision coverage
  • Life, accident, critical illness, hospital indemnity insurance
  • Disability coverage
  • Paid family leave
  • Paid time off
  • Tuition assistance
  • Loan assistance
  • 401(k) with company match
  • Mental, physical, and financial wellness programs
  • Free gym memberships
  • Virtual care
  • Mental health services
  • Discount programs
  • Ongoing learning and advancement opportunities
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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