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Remote Human Resource Generalist

September 17, 2026

Job Title: Human Resource Generalist

Department: HR Services

Reports to: Human Resource Supervisor

Location: Remote

Job Summary

Under the supervision of the HR Supervisor, the HR Generalist uses knowledge and skills obtained through experience and training to assist in developing, and implementing HR practices, procedures, and solutions for the clients being supported in the assigned region.

Job Duties

Works with the HR Team to support the execution of human resources plans and practices. These items may include, which may be onsite if needed:

Perform I-9 compliance and file audits.
Conduct exit interviews and stay interviews.
Provide open enrollment support (possible onsite).
Communication with employees to announce open enrollment.
Facilitation of a meeting with the client, broker, HR team, and any other relevant internal PuzzleHR service teams.
Compile EEO-1 reporting.
Assist with employee onboarding support.
Next level support after Employee Onboarding Associate
Creation of SOP
Assist in performing internal client investigations.
Maintain employee records and information in client systems.
HRIS familiarity to provide recommendations for HCM projects, working directly with HCM system support.
Interact directly with clients in the areas of employee relations, compensation administration, benefits, talent acquisition, and organization talent development to support lead HR initiatives.
Partner with internal service teams to ensure the delivery of services accurately and efficiently.
Provide input and support for HRSP projects.
Participate in developing and optimizing client systems and processes.
Refine knowledge of progressive HR practices and key trends.
Identify areas for continuous improvement of HR services and processes.
Maintain current knowledge of legal requirements as well as state and federal regulations that impact human resource functions and ensure policies, procedures, and reporting are in compliance.
Participate in all department staff meetings and attend other meetings and seminars.
Perform other duties and responsibilities as assigned.

Required Skills

Company’s working structure, policies, mission, and strategies.
Principles, practices, and procedures of human resources administration associated with employment; compensation and classification; and employee development.
Broad knowledge of all functions that reside under the HR umbrella.
Legal requirements and federal and state regulations related to employment.
Facilitation and presentation methods and techniques.
Statistical methods and concepts and other analytical tools used in human resource processes.
Interviewing and candidate evaluation processes.
Multiple HRIS and payroll software systems.
Able to deliver clear and effective presentations.
Analysis of a myriad of HR data and ability to draw conclusions based on the data.
Interpret and apply state and federal statutes and applicable rules and regulations to moderately complex human resource issues and problems.
Provide appropriate recommendations for resolution of simple/moderately complex employment and employee relations issues.
Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
Proficient in client relationship management tools, virtual meeting software, and Microsoft Office Suite.
Use appropriate interpersonal styles and communicate effectively, both verbal and written with all organizational levels.
Work independently as well as collaboratively within a team.
Keep all appropriate parties up to date on decisions, changes, and other relevant information.
Establish and maintain effective working relationships with others.

Education and Experience

Bachelor’s degree in a related field preferred, with at least two (2) years of progressively responsible human resources experience; or
An equivalent combination of education and experience, including a minimum of four (4) years of progressively responsible human resources experience.
PHR or SHRM-CP Certification preferred.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Must be able to move up to 15 pounds at times.
Must be able to participate in video conferences/meetings.

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role.

Salary Description

$54,025.00 - $73,000.00

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...