[Remote] Inbound Sales Development Representative

Note The job is a remote job and is open to candidates in USA. ServiceTitan is a company focused on transforming the trades industry, and they are seeking an Inbound Sales Development Representative to drive the initial sales process by qualifying leads and setting up Account Executives for success. The role involves building a strong sales pipeline, engaging with prospective customers, and achieving daily KPIs for qualified meetings. Responsibilities Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings Pipeline Generation Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently Strategic Engagement Implement creative ways to engage and build rapport to maintain and progress your book of prospects Meeting Conversion Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership Value Communication Clearly articulate the product's value and areas of opportunity to prospects via phone and/or e-mail Goal Achievement Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation Skills Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues Benefits Commission-eligible Equity Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents) FSA and HSA 401k match Telehealth options including memberships to One Medical Parental leave and support Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement On demand maternity support through Maven Maternity Free breast milk shipping through Maven Milk Pet insurance Legal advisory services Financial planning tools Flexible time off with ample learning and development opportunities Comprehensive onboarding program Leadership training for Titans at all levels Bonusly, peer-nominated awards, and more Hybrid Schedule Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week Company Overview ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. It was founded in 2007, and is headquartered in Glendale, California, USA, with a workforce of 1001-5000 employees. Its website is http//www.servicetitan.com. Company H1B Sponsorship ServiceTitan has a track record of offering H1B sponsorships, with 27 in 2026, 54 in 2025, 49 in 2024, 45 in 2023, 73 in 2022, 64 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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