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REMOTE Services Associate | Entry-Level Customer Service
REMOTE Services Associate | Entry-Level Customer Service & Benefits
AO Globe Life | 100% Work From Home | No Insurance Experience Required | Training & Mentorship ProvidedBuild a Remote Career Helping Veterans & Working Families
Are you a people-focused professional who enjoys helping others, solving problems, and building meaningful relationships? AO Globe Life is seeking motivated individuals to join our growing virtual team as Remote Services Associates.In this role, you'll work with veterans, union members, working families, and other eligible members to help them understand available life, accident, and supplemental benefit options. You'll provide professional guidance, answer questions, assist with enrollment, and continue supporting members after coverage is in place.
Never worked in insurance before? That's okay.
We provide training, mentorship, licensing guidance, and ongoing professional development to help motivated individuals learn the industry and build a long-term career.
✓ 100% Remote / Work From Home
✓ Entry-Level — No Insurance Experience Required
✓ Warm Member Leads Provided
✓ No Traditional Cold Calling
✓ Weekly Performance-Based Pay
✓ Uncapped Earning Potential
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement
What You'll Do
🤝 Serve & Support Members
You'll connect virtually with individuals and families who need assistance understanding their available benefit options.Your responsibilities may include
- Meet with members virtually through Zoom and phone appointments
- Connect with individuals from our provided member database
- Identify each member's needs, priorities, and concerns
- Explain available life, accident, and supplemental benefit options
- Answer questions clearly and professionally
- Recommend appropriate coverage solutions based on individual needs
- Guide eligible members through applications and enrollment
- Maintain communication throughout the application process
- Conduct policy reviews and assist with beneficiary updates
- Provide ongoing customer service after coverage is established
- Assist members with policy-related questions and claims guidance
- Maintain accurate digital records and documentation
- Follow applicable company procedures, state regulations, and ethical standards
📞 Warm Member Opportunities Provided
Spend your time speaking with individuals who have expressed interest in learning about available benefits. Our representatives have access to a provided member lead system, allowing them to focus on serving families rather than purchasing leads or relying solely on traditional cold prospecting.Your conversations focus on
Understanding Needs → Explaining Benefits → Recommending Solutions → Enrollment → Long-Term Service💰 Weekly Performance-Based Compensation
This is a commission-based insurance opportunity rather than a guaranteed hourly or salaried customer-service position.Compensation opportunities may include
- Weekly commission payments
- Performance-based bonuses
- Uncapped personal production potential
- Renewal income
- Long-term residual income opportunities
- Leadership compensation opportunities
- Performance incentives and recognition
🏠 ALWAYS REMOTE
Build your career from home without the traditional daily commute.Our virtual environment includes
- Zoom client appointments
- Phone consultations
- Online training
- Digital applications and enrollment
- Virtual coaching and mentorship
- Remote team meetings
- Online business systems and technology
🎓 New to Insurance? We'll Help You Get Started.
Previous insurance experience is not required. We provide guidance and development that may include:- Virtual onboarding
- State insurance licensing guidance
- Product and benefits education
- Customer-service training
- Client communication development
- Consultative sales training
- Virtual presentation skills
- Enrollment and application procedures
- One-on-one mentorship
- Weekly coaching and development
- Leadership training
- Ongoing professional education
❤️ Benefits & Professional Support
Qualifying representatives may have access to:- Health insurance premium reimbursement
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- OPEIU Local 277 representation
- Professional mentorship and coaching
- Leadership development programs
- Virtual business tools and resources
🏆 Performance Rewards & Recognition
Strong performance may also create opportunities to qualify for:- Performance bonuses
- Agent recognition programs
- Company-sponsored incentive travel
- Leadership conferences and conventions
- Achievement awards
- Team recognition
- Professional development opportunities
- Additional performance-based rewards
Who We're Looking For
You may be a great fit if you're:- Friendly, professional, and comfortable speaking with people
- An effective verbal and written communicator
- Customer-focused and passionate about helping others
- A strong listener and problem solver
- Self-motivated and dependable
- Organized and detail-oriented
- Comfortable using computers and virtual technology
- Able to manage your time effectively while working from home
- Goal-oriented and motivated by performance
- Comfortable working independently and with a team
- Coachable and receptive to constructive feedback
- Interested in professional and financial growth
Minimum Requirements
Applicants must:- Be at least 18 years old
- Be physically located within the United States
- Be legally authorized to work in the United States
- Have access to a reliable computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable communicating through Zoom and phone
- Be willing to complete required training
- Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed activities
📈 Build a Long-Term Career
This opportunity can be much more than an entry-level position. Representatives who demonstrate strong performance, professionalism, consistency, and leadership potential may have opportunities to advance through:Services Associate → Benefits Representative → Trainer/Mentor → Team Leader → Management → Advanced Leadership
Advancement is based on performance, development, and demonstrated leadership—not simply seniority.
