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Salesforce Solution Architect - Remote, United States

September 19, 2026

At Slipstream Life Sciences we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth. Role Summary Salesforce Solution Architect is responsible for end-to-end solution design and delivery across the Salesforce platform, primarily supporting Life Sciences Cloud, Health Cloud, Service Cloud, Data Cloud, and MuleSoft-driven integrations. This role leads to discovery and requirements gathering with client stakeholders, produces solution documentation, supports presales solutioning and scoping, and drives implementation teams through delivery. This is a senior, client-facing individual contributor role. No travel. Fully remote. Core Responsibilities <ul><li>Implement and govern end-to-end solution architecture aligned to approved business outcomes, platform standards, and security/compliance requirements.</li><li>Lead client-facing discovery, requirements workshops, and design sessions; translate requirements into clear functional and technical designs.</li><li>Own solution documentation including solution design documents, architecture diagrams, data flows, integration specs, and configuration/workflow decisions.</li><li>Define and review Salesforce data models, security model (profiles/permission sets/sharing), automation strategy (Flows), and programmatic approach (Apex/LWC).</li><li>Architect Service Cloud capabilities (case management, Omni-Channel routing, knowledge, entitlements, email-to-case) and Life Sciences/Health Cloud patterns as applicable.</li><li>Define integration architecture and patterns across Salesforce and external systems (REST/SOAP APIs, event-driven patterns such as Platform Events and Change Data Capture).</li><li>Partner with MuleSoft and integration teams to design API-led connectivity, error handling, retries, and monitoring; provide architectural oversight even when not building MuleSoft flows directly.</li><li>Support presales solutioning and scoping, including high-level estimates, delivery approach, assumptions, risks, and implementation roadmap.</li><li>Provide technical leadership across onshore and offshore delivery teams through design reviews, build guidance, and quality gates.</li><li>Support regulated life sciences delivery needs (validation readiness, auditability, change control, and release governance).</li><li>Drive environment strategy, CI/CD governance, and deployment readiness (Git, SFDX, Copado/Gearset/Azure DevOps/GitHub Actions or equivalent). </li></ul>Required Qualifications <ul><li>8+ years of Salesforce platform experience with 3+ years in a Solution Architect, Technical Lead, or Architecture role.</li><li>Strong hands-on knowledge of Salesforce platform capabilities, including data modeling, security architecture, and automation (Flows).</li><li>Working knowledge of programmatic development on Salesforce (Apex and Lightning Web Components) sufficient to make design tradeoffs and guide developers.</li><li>Experience delivering solutions across multiple Salesforce clouds, including Service Cloud and at least one Life Sciences Cloud or Health Cloud.</li><li>Strong experience designing integrations (APIs and event-driven patterns) and coordinating with middleware teams (MuleSoft or equivalent).</li><li>Experience producing and maintaining solution documentation used by technical and non-technical stakeholders.</li><li>Experience supporting Agile delivery teams and driving implementation through requirements, build, test, and release.</li><li>Strong client-facing skills: facilitation, clear written communication, executive-ready storytelling, and the ability to manage ambiguity without formal authority. </li></ul>Required Salesforce Certifications <ul><li>Salesforce Certified Platform Administrator (Administrator credential)</li><li>Salesforce Certified Platform Developer (Platform Developer I credential)</li><li>Salesforce Certified Platform Developer II </li></ul>Nice to Have <ul><li>Life sciences or healthcare domain experience (commercial, medical affairs, patient services, advanced therapies).</li><li>Experience with Salesforce Data Cloud (including identity, segmentation, activation, and data model design).</li><li>MuleSoft experience and/or certification: MuleSoft Certified Developer – Level 1 (Mule 4)</li><li>Experience with Veeva (Vault, CRM) and/or IQVIA OCE ecosystems.</li><li>Exposure to GxP-regulated or validated environments (validation documentation, traceability, test evidence, audit readiness).</li><li>Additional Salesforce certifications (optional): Integration Architecture Designer; Identity and Access Management Designer; Data Architecture and Management Designer; Salesforce Certified Technical Architect. </li></ul>Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...