Seasonal Part-Time Processing Assistant - Onsite

Job Description Job Description Position Purpose: The purpose of this position is, but is not limited to, performing processing activities in the Customer Operations area which focuses on Customer Transactions and Interactions. Organized, detail oriented, fast learners with proven problem solving skills will excel in this role. Primary responsibilities may include transaction entry & verification, auditing, and client communications. Secondary responsibilities include special projects as assigned, training assistance, and general office duties. This is a seasonal part time non-exempt position working 20-25 hours per week with preferred hours of Monday-Friday from 5:00pm-10:00pm CST. The seasonal period will run from October through approximately the end of March. This position is required to work onsite at our office located at 2302 International Lane, Madison, WI 53704. Positional Responsibilities: Processing of current and new business according to procedure including, but not limited to: Transaction entry & Verification Auditing Client Communication Processing within TASC’s standards to ensure commitments to customers are met Basic understanding and knowledge of TASC’s products, services, and processes Includes TASC operating systems associated with this position Provide input, feedback and improvement opportunities to process and product management Operate within TASC’s guidelines pursuant to the Employee Handbook and all Policies and Procedures Perform additional duties as requested by Supervisor and/or Management Positional Competencies: Ability to learn and use multiple systems simultaneously including Microsoft Office Decision making skills Strong communication skills Excel Skills Problem solving and troubleshooting skills Moderate alphanumeric data entry speed Strong attention to detail Skills in mathematics to calculate data or solve practical problems Qualifications: Education or equivalency to a High School Diploma (preferred) Minimum of 1 year experience working in professional office environment (preferred) Ability to lift up to 50 pounds Ability to stand for long periods of time Corporate Core Competencies: Drive Action and Results Take on new opportunities with enthusiasm Achieve results even in tough circumstances Take personal accountability for decisions and actions Adapt to Change Operate effectively when things are uncertain Proactively acquire and evaluate information and adapt approach to match shifting demands and situations. Rebound from setbacks Embrace Innovation Create new and better way to approach challenges and develop solutions Learn through experimentation Encourage feedback and seek opportunities to work better/smarter/faster Show personal commitment and take action to continuously improve Create Diversity and Foster Collaboration Actively bring, seek, engage and honor diverse perspectives Identify and address barriers to inclusion to ensure equity and center belonging Work collaboratively and build partnerships to meet shared objectives TASC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify. IND123HP

Required qualifications:

  • Education or equivalency to a High School Diploma
  • Minimum of 1 year experience working in a professional office environment
  • Ability to lift up to 50 pounds
  • Ability to stand for long periods of time
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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