Senior Clinical Informatics Sales Specialist

Job Description:

  • Drive clinical customer adoption and utilization and thus sales growth, of our Informatics products
  • Providing technical guidance and subject matter expertise during the sales cycle
  • Consult with customers on informatics requirements
  • Provide proof-of-concept/proof-of-principle analysis to demonstrate product fit-for-purpose
  • Partner with third party providers to provide end-to-end solutions that drive Illumina overall value in research and clinical labs
  • Work closely with other sales team members
  • Develop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers
  • Provide Voice of Customer input and feedback to development teams, various marketing teams and others as needed
  • Become the sub-regional subject matter expert for Clinical Informatics
  • Assists customers to remove informatics barriers
  • Develop and manage active sales pipeline

Requirements:

  • 5+ years relevant experience
  • Experience in a direct sales or similar customer facing role
  • Must be willing to travel ~ 50%
  • Experience with Sequencing data analysis and interpretation
  • Knowledge of clinical applications of sequencing, and related data formats, file types, data footprints, and typical analysis methods
  • Recognized deep technical expertise in clinical informatics, bioinformatics or an associated area
  • Experience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms
  • Knowledge of relevant cloud services and providers, including basic pricing models, etc.
  • Demonstrated written and verbal communication and training skills.
  • Outstanding problem solving and interpersonal skills.
  • Clear vision of and commitment to providing outstanding customer service
  • Ability to successfully work collaboratively in a highly matrixed sales organization

Benefits:

  • access to genomics sequencing
  • family planning
  • health/dental/vision
  • retirement benefits
  • paid time off
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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