Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote

Who we are:

Agios is a biopharmaceutical company that is fueled by connections. We thrive in a supportive, fun, and flexible environment full of people empowered to bring their whole selves to work. We care deeply about our work, each other, and the patients who count on us. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives. In the U.S., Agios markets a first-in-class pyruvate kinase (PK) activator for the treatment of hemolytic anemia in adults with PK deficiency. Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia.

The impact you will make:

The Clinical Nurse Educator (CNE) is responsible for establishing strong working relationships with patients, healthcare professionals and internal partners. The CNE will utilize their professional skills and clinical experience to present Agios support services, disease state education resources, disease state messaging. The CNE will also gain insights from clinical teams and office staff supporting patients with sickle cell disease to further their understanding of the disease burden associated with sickle cell disease and the types of support they need for their patients. The CNE also supports the patient centric business model by providing disease and product education to patients and families affected by genetic disease for which Agios provides a treatment option.

Preferred location: close to a major city and hub airport

What you will do:

  • The CNE will work closely with patients, families and care teams to provide in-depth education and resources to support and empower patients/caregivers living with sickle cell disease.
  • Provide opportunities to make connections with other patients and caregivers affected by sickle cell disease.
  • Deliver educational programs (in person or virtually) with patients, families and caregivers affected by sickle cell disease.
  • Utilize approved messaging during engagements with healthcare professionals to provide disease state education and raise awareness of sickle cell disease and the role of the Clinical Nurse Educator.
  • Effectively collaborate with cross functional partners (Hemolytic Anemia Specialists (and Patient Support Managers) on complex patient and customer issues.
  • Collaborate with Agios advocacy team (Patient Community Ambassadors) to identify regional diseases state education initiatives
  • Collaborate effectively with team members to address needs and enhance process improvement opportunities.
  • Timely follow up on committed appointments internally / externally
  • Delivers activity updates to regional colleagues, ensuring effective cross-functional collaboration within the regional team to support initiatives.
  • Document all activities in appropriate CRM tools to facilitate the tracking of key metrics.
  • Ensure all activities are conducted in a manner that is compliant with industry rules, regulations and Agios policies.

What you bring:

  • Bachelor’s degree, clinical background in nursing, an advance practice provider, Genetic Counseling. Experience working with Sickle Cell disease patients/clinics.
  • 5+ years of related experience, including supporting patients. Hematology or rare disease background, Sickle Cell disease experience preferred.
  • Exceptional communications skills (written, verbal and presentation)
  • Ability to think strategically, work independently and collaborate across a diverse cross functional team, exhibiting a result driven mindset.
  • Ability to travel in the US (up to 50% travel)

Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening!

Work Location:

Location Specific – Field/Remote: This is a remote based field position. Employees in field roles must reside within their designated territory. Regular conversations with manager are encouraged to ensure alignment on in-person presence/expectations. Travel may be required commensurate to the above job description and/or to attend team meetings and other company events.

What we will give you:

  • Deliberate Development. Your professional growth as one of our top priorities.
  • Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best.
  • Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.
  • Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.
  • The current base salary range for this position is expected to be between $127,219 and $190,828 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
  • Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy.
  • Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
  • Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.
  • Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.

Remote

Skills:
Administrative Skills, Anemia, Bond Market, Business Model, Business Strategy, Clinical Nursing, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM) Systems, Disease, Diversity, Drug Development, Genetic Diseases, Genetics, Healthcare, Hematology, Leadership, Medical Products, Metrics, Nursing Management, Patient Education, Pediatrics, Presentation/Verbal Skills, Process Improvement, Program Planning, Psychology, Regulations, Time Management, Training/Teaching, Willing to Travel, Writing Skills


Agios Pharmaceuticals



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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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