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Specialist Solutions Architecture, Link

October 16, 2026

Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.

What You'll Do

You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.

The team is looking for an online payments specialist with a proven track record of designing checkout experiences and payment flows for B2C and B2B enterprises. You will engage with Stripe's customers as a thought leader in the conversion optimization space, helping them understand how Stripe Link-Stripe's one-click checkout network-can reduce cart abandonment, improve returning customer conversion, and create a more seamless payments experience at scale.

Responsibilities

Act as a subject matter expert on Stripe Link to accelerate opportunities globally
Demonstrate a deep understanding of checkout optimization, network-based authentication, and the business impact of saved payment methods on conversion
Develop expertise with Stripe's Link integration patterns-including embedded checkout, Stripe.js, and direct API flows-and guide customers through key implementation decisions
Advise customers on how Link interacts with the broader Stripe platform (Radar, Billing, Connect) to deliver compounding value across their payment stack
Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team
Create reference architectures that help customers visualize end-to-end checkout and conversion improvements
Partner closely with the Payments product sales team on Stripe's most strategic Link opportunities, leading solution strategy and owning key customer relationships
Partner closely with the Link product team to get early exposure to new features
Serve as a "Voice of the Customer" internally to drive product and feature request prioritization
Identify and summarize trends in checkout UX, wallets, passkeys, and network-based authentication, and provide actionable insights to product stakeholders and sales
Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Approximately 25% travel is anticipated

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

7+ years of experience in a pre-sales, solutions architecture, or technical consulting role focused on online payments or e-commerce
Strong working knowledge of checkout optimization, including conversion metrics, cart abandonment, and the UX and technical levers that influence them
Familiarity with payment authentication standards (3DS, passkeys, network tokenization) and their impact on authorization rates
Experience designing payment flows and integrations for large enterprises, including multi-market and multi-currency scenarios
Strong knowledge of software engineering and API integration patterns
Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
A proven ability to build strong collaborative working relationships with business partners
Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment

Preferred Qualifications

Experience integrating Stripe or other RESTful APIs into web applications
Experience with A/B testing or analytics frameworks for checkout optimization
Familiarity with wallet and one-click checkout ecosystems (Apple Pay, Google Pay, PayPal, Shop Pay)
Experience as a subject matter expert in a relevant industry, vertical, or product

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...