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Sr. Ad Operations Manager, Social Marketing

October 8, 2026

Description The Social Marketing team focuses on ensuring the right content reaches the right customer wherever they are on social. We connect customers to relevant products through engaging, timely, and contextually meaningful experiences. We continuously evolve how products are discovered by translating customer behavior, trends, and platform dynamics into content that feels native, personalized, and aligned to how customers shop today. We're looking for a Sr. Ad Operations Manager to own the operational backbone of our paid social program across platforms (ex Meta, Pinterest, TikTok, X, Snapchat, Youtube). Sitting at the intersection of marketing, creative, and technology, you'll be the primary liaison to our tech partners to unlock, test, and scale new ad formats and capabilities. You'll turn strategy into executable, measurable campaigns: partnering with social media apps (SMAs) to run experiments, safeguarding channel health across platforms, and making sure creative, tagging, site experiences, and ad formats are launch-ready and performing. This is a high-ownership role for someone who thrives on ambiguous, end-to-end operational problems, sets the standards and processes others follow, and continuously raises the bar on campaign performance at scale. Key job responsibilities Serve as the operational bridge between marketing, creative, and tech, driving ad enablement, site flips, and new format rollouts end-to-end. Partner with SMAs to unlock and test new ad formats, acting as the primary liaison with tech teams to scope, prioritize, and enable experiments from concept through launch. Manage SMA operations to ensure channel health and operational readiness across platforms, including account structure, permissions, tagging/tracking, and compliance. Partner with channel owners to optimize live campaigns, surfacing performance insights and operational levers that improve efficiency and outcomes. Own the operational side of tracking and data hygiene so campaign reporting is accurate and trustworthy. Define, document, and continuously improve the ad operations playbook (intake, QA, launch checklists, troubleshooting), raising the bar for operational excellence. Proactively identify and mitigate operational risks; act as the escalation point for ad delivery, trafficking, and technical issues, coordinating rapid resolution to protect spend and performance. Manage relationships with relevant ad tech vendors, staying ahead of beta programs, new capabilities, and policy changes Basic Qualifications <ul><li> 5+ years of program or project management experience</li><li> Experience using data and metrics to determine and drive improvements</li><li> Experience owning program strategy, end to end delivery, and communicating results to senior leadership</li><li> Bachelor's degree or equivalent </li></ul>Preferred Qualifications <ul><li> 2+ years of driving process improvements experience</li><li> Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field</li><li> Knowledge of general AI tools</li><li> Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions </li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at NY, New York - 127,200.00 - 185,000.00 USD annually Company - Amazon.com Services LLC Job ID: A10571984

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...