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Sr. Infrastructure Engineer
About this role:
Wells Fargo is seeking a Senior Infrastructure Engineer for the Infrastructure Engineering & Architecture organization (IEA). This position within the FTS (File Transmission Services) group will be responsible for file transmission management activities involving internal and external customers for a large Managed File Transfer (MFT) platform.
In this role, you will:
- Lead the design, implementation, onboarding, and support of secure managed file transfer solutions for internal applications, external customers, vendors, and business partners
- Architect and maintain enterprise file transfer platforms, including SFTP, Connect:Direct, Axway Secure Transport, Secure Proxy, and related technologies
- Serve as a technical consultant for file transfer architecture, providing guidance on connectivity patterns, authentication methods, encryption standards, and onboarding requirements
- Analyze, troubleshoot, and resolve complex file transfer, routing, encryption, certificate, and connectivity issues across distributed environments
- Collaborate with Information Security, Network Engineering, Identity and Access Management, Operations, and Engineering teams to deliver secure, scalable, and compliant solutions
- Drive automation, self-service, and provisioning initiatives that improve operational efficiency, reduce manual effort, and enhance the customer experience
- Ensure compliance with enterprise risk, governance, audit, regulatory, and security requirements related to managed file transfer services
- Lead incident response, problem management, root cause analysis, and service restoration activities to ensure high availability and operational stability
- Develop, maintain, and enforce technical standards, operational procedures, documentation, and support runbooks for file transfer services
- Mentor and develop engineering talent while contributing to modernization efforts involving cloud technologies, API integrations, automation platforms, and next-generation file transfer capabilities
Required Qualifications:
- 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of experience supporting multiple file transfer protocols - FTPS, SFTP, NDM, HTTPS
- 2+ years with a role requiring customer communication via phone and email
Desired Qualifications:
- Experience supporting Linux and/or Windows server platforms
- Experience troubleshooting network connectivity, TCP/IP, DNS, firewalls, load balancers, and proxy-related issues
- Knowledge of secure authentication and encryption technologies including SSH, TLS/SSL, certificates, and public key infrastructure (PKI)
- Experience with scripting and automation using PowerShell, Python, Shell scripting, or similar technologies
- Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues
- Proven ability to manage multiple priorities while maintaining attention to detail and operational excellence
Job Expectations:
- This position offers a hybrid work schedule
- This position does not offer visa sponsorship
- Participate in an on-call rotation and provide after-hours support as required
Posting End Date:
3 Oct 2026
- *Job posting may come down early due to volume of applicants.*
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
