Associate Licensed Insurance Sales Agent

Assurant is looking for Licensed Insurance sales agents to join our dynamic team.  Come build a career with our team or grow your portfolio of work before you set out in new directions.  We are a fast-paced, energetic environment where you drive the results while having the opportunity to connect remotely and enjoy competitive monthly bonuses and working from the comforts of home.

You will serve as the point of contact in fulfilling the insurance needs of our clients by assisting them with their sales process via inbound calls.  

Work Schedule:

Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5 PM ET on Saturdays.  Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process.  Need flexibility to work any shift.

What will be my duties and responsibilities in this job?  

  • 90% Handle inbound calls for multiple products with no prospecting or cold calling

  • 10% outbound calls to follow up on existing quotes

  • Establish a good liaison with our client's customers while selling Renters Insurance products.

  • Adopt and develop strategies while meeting departmental monthly sales goals

  • Track and monitor personal results to meet monthly sales and key performance goals

  • Follow underwriting requirements and corporate policies while negotiating sales

  • Navigate a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing

  • Complete mandatory licensure continuing education and other training sessions as appropriate

  • Remain positioned and well informed of changes implemented that affect your work 

  • Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process.

What are the requirements needed for this position?  

  • High school diploma or GED

  • One (1) plus year of sales related experience

  • One (1) plus years of call center and/or insurance experience

  • Solid computer, grammar, and multi-tasking skills

  • Must have a Property & Casualty or Personal Lines insurance license.

  • Ability to become appointed/licensed as a non-resident agent in all applicable states.

What other skills/experience would be helpful to have?

  • Strong analytical, listening, problem-solving, and negotiating skills

  • Ability to thrive in a fast-paced environment

  • Detail-oriented with a commitment to excellence

  • Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously

  • Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally

What are the working conditions and physical requirements of this job?  

  • General office demands  

#LI-Remote


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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