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Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

October 3, 2026

Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, and Texas

We want YOU to see YOUR future with us!

ARE YOU: R=Resourceful I=Independent G=Goal Oriented H=Helpful T=Tenacious

Then YOU are the RIGHT FIT FOR US!

With over 50 years in the business, we strive to promote from within and create a positive impact for our team members and the many customers we serve!

Ansafone has been named one of the Top 100 Companies for Remote Jobs list by Flex Jobs

Don’t just take our word for it, here are a few examples of what our team members are saying about us:

“Awesome Leadership and Teamwork”

“It’s awesome being part of this amazing team”

We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our high call volume environment. We have opportunities for you to work from home.

Does this sound like you?

Are you bilingual in English and Spanish?
Do you enjoy taking inbound or making outbound calls?
Do you enjoy helping others and finding solutions?
Are you passionate about learning new things?
You thrive working within a diverse team in an inclusive culture?
Do you enjoy staying busy working at a fast pace?

We are looking for Candidates with the following attributes, skills, and qualifications:

Bilingual in English and Spanish.
Computer skills in a windows-based environment.
Able to type at a minimum 25-30 words per minute
Able to demonstrate integrity, honesty, and a strong work ethic
Punctual, with great attendance.
Ability to multi-task while maintaining efficiency and composure.
Must be able to pass a post offer/pre-employment background check.

Work from home requirements

High-speed fiber or cable internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download (Satellite or 5G Internet is NOT supported)
WIFI connections ONLY
Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, and Texas

Shift availability Needed

Hours of availability between 8:00am - 12:00am ET

Our Benefits & Pay

Paid Training
WE PROVIDE ALL EQUIPMENT
Family Oriented Team
PTO
Medical, Vision and Dental
Company matching 401K plan
Employee Assistance Program
Short- and long-term disability
Life Insurance options
Starting pay $14.50

READY TO START YOUR NEW CAREER! APPLY TODAY!

Equal Employment Opportunity

Please note that Ansafone Contacts Centers, LLC (“Ansafone”) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Ansafone Contacts Centers, LLC (“Ansafone”) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to Ansafone will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.

Fraudulent Employer/Job Posting Warning and Disclaimer

Please note that Ansafone Contacts Centers, LLC (“Ansafone”) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against fraudulent employer/job posting scams, applicants should take the necessary precautions when interviewing for and accepting employment positions.

Applicants should never provide their Personal identification numbers including but not limited to social security number (SSN), passport number, driver’s license number, taxpayer identification number, financial account number, or credit card number, birthdates, or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact Ansafone through our website to verify the authenticity of any employment opportunities.

Accommodation Request for the Application Process

Ansafone Contact Centers is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation to participate in the application, interview, or selection process due to a disability, please let us know so we can discuss your needs and provide appropriate assistance.

To request an accommodation, please contact our Human Resources team at recruiting@ansafone.com as early as possible before your scheduled interview or assessment. All accommodation requests will be handled confidentially and in accordance with applicable laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...