Client Executive Partner – Banking, Financial Services & Insurance (BFSI)

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.

A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Client Executive Partner – Banking, Financial Services & Insurance (BFSI)

Location

United States, Remote

Role Overview

We are seeking a strategic and growth-oriented Client Executive Partner – Banking, Financial Services & Insurance (BFSI) to lead and expand a portfolio of key financial services clients. The Client Executive Partner will serve as the executive face of Atos, owning a portfolio with annual revenues exceeding $35 million, while driving profitable growth, client satisfaction, innovation, and long-term strategic partnerships.

This executive-level role combines business development, account strategy, P&L management, operational oversight, and executive relationship management. The successful candidate will act as the CEO of their account portfolio, coordinating cross-functional teams across consulting, digital transformation, cloud, Data & AI, cybersecurity, infrastructure, application services, enterprise platforms, and managed services to deliver measurable business outcomes.

The Client Executive Partner will bring a strong understanding of the BFSI industry and the technology and business priorities transforming the sector, including core banking and platform modernization, cloud transformation, Data & AI, cybersecurity and operational resilience, regulatory compliance, payments modernization, customer experience, intelligent automation, fraud and financial crime technologies, digital banking, and legacy application modernization.

Key Responsibilities

  • Establish and maintain trusted advisor relationships with C-suite executives, business leaders, technology executives, and operational stakeholders across Banking, Financial Services, and Insurance organizations.
  • Develop a deep understanding of client business priorities, operating models, technology environments, regulatory pressures, competitive dynamics, transformation objectives, and growth strategies.
  • Build relationships across business and technology leadership, including CEOs, CIOs, CTOs, CDOs, CISOs, CFOs, COOs, Chief Risk Officers, business-line executives, operations leaders, and transformation executives.
  • Serve as the primary executive contact and escalation point for assigned accounts.
  • Position Atos as a long-term strategic partner capable of delivering innovation, modernization, operational improvement, resilience, cost optimization, and measurable business value.

P&L Ownership and Business Management

  • Own and manage a BFSI portfolio with annual revenues of $35M+, including accountability for revenue growth, profitability, operating margins, bookings, and cash flow.
  • Drive achievement of financial targets including revenue, gross margin, operating margin, pipeline conversion, and overall account profitability.
  • Manage forecasting, budgeting, account planning, investment decisions, and financial performance reviews.
  • Ensure effective contract governance, collections, commercial management, and account risk management.
  • Balance aggressive account growth with sustainable delivery performance and margin expansion.

Business Development and Revenue Growth

  • Develop and execute strategic account growth plans aligned with client priorities and BFSI market opportunities.
  • Expand existing relationships and identify new opportunities across consulting, managed services, digital transformation, cloud, Data & AI, cybersecurity, application modernization, infrastructure, enterprise platforms, and digital workplace services.
  • Build and maintain a qualified pipeline capable of delivering sustained double-digit growth.
  • Identify opportunities to expand Atos' presence from traditional IT services into broader business and technology transformation initiatives.
  • Lead account pursuit strategies, executive presentations, negotiations, commercial strategies, and deal closures.
  • Partner with industry experts, solution leaders, architects, delivery organizations, and strategic technology partners to create differentiated BFSI solutions.
  • Lead and influence complex, multi-service pursuits and large strategic deals.

BFSI Industry Leadership

  • Bring strong domain expertise across one or more BFSI segments, such as:
  • Retail and commercial banking
  • Corporate and investment banking
  • Capital markets
  • Wealth and asset management
  • Payments
  • Consumer finance and lending
  • Property & casualty insurance
  • Life and annuity insurance
  • Specialty insurance
  • Financial market infrastructure
  • Understand the major business and technology forces transforming BFSI, including digital banking, platform modernization, cloud adoption, AI and advanced analytics, automation, cybersecurity, operational resilience, payments modernization, open banking/API ecosystems, and changing customer expectations.
  • Understand the importance of modernizing complex legacy and core platforms while maintaining security, availability, resiliency, and regulatory compliance.
  • Identify emerging financial-services technology and market trends and translate them into actionable client opportunities.
  • Understand the increasing importance of cybersecurity, data protection, fraud prevention, identity and access management, third-party risk, and operational resilience within highly regulated financial institutions.
  • Help shape industry-focused solutions addressing evolving challenges around growth, cost reduction, efficiency, regulatory obligations, modernization, customer experience, resilience, risk management, and security.
  • Bring strong commercial insight into how digital technologies can improve customer acquisition and retention, operational efficiency, risk management, employee productivity, decision-making, and profitability.

Digital BFSI Transformation

  • Work with clients to identify opportunities to modernize legacy financial-services applications, infrastructure, platforms, and operating environments.
  • Help clients develop transformation strategies spanning cloud, applications, infrastructure, cybersecurity, data, AI, automation, enterprise platforms, and digital workplace technologies.
  • Support initiatives involving core platform modernization, digital banking and customer experience, payments, intelligent operations, automation, data modernization, AI-enabled decision support, and application modernization.
  • Identify opportunities to apply AI and advanced analytics across areas such as customer service, personalization, fraud detection, risk analytics, operations, productivity, and decision support.
  • Help clients balance modernization and innovation with regulatory, security, privacy, resilience, and risk-management requirements.
  • Position Atos capabilities around secure, resilient, scalable, and modern digital environments for complex global financial institutions.

Delivery Governance and Customer Success

  • Maintain accountability for end-to-end service delivery excellence across all customer engagements.
  • Partner with delivery leaders to ensure contractual commitments, project outcomes, service-level objectives, and client expectations are achieved.
  • Oversee customer satisfaction, executive governance, and strategic business reviews.
  • Drive proactive risk mitigation, issue resolution, and continuous improvement initiatives.
  • Ensure technology programs remain aligned with business outcomes and the client's strategic transformation agenda.
  • Maintain strong executive-level visibility into delivery performance, risk, opportunity, and customer satisfaction.

Leadership and Team Development

  • Lead and influence a cross-functional account organization including sales leaders, delivery executives, solution architects, industry consultants, program managers, and technical specialists.
  • Bring together global and regional Atos capabilities to address complex client requirements.
  • Foster a high-performance culture centered on collaboration, accountability, innovation, profitable growth, and client success.
  • Mentor and develop future leaders across the account organization.
  • Promote best practices, knowledge sharing, and operational excellence across the Client Executive Partner community.

Required Qualifications

  • Bachelor's degree in Business, Finance, Economics, Engineering, Information Technology, Computer Science, or a related field.
  • 12+ years of experience in enterprise technology services, consulting, managed services, or digital transformation.
  • 8+ years of experience managing strategic Banking, Financial Services, and/or Insurance client relationships.
  • Demonstrated ownership of a $35M+ annual P&L within a large enterprise account or client portfolio.
  • Proven track record of delivering revenue growth, margin expansion, account expansion, and large-deal sales success.
  • Strong understanding of BFSI business models, technology environments, regulatory considerations, and transformation priorities.
  • Experience selling complex technology, managed services, and transformation solutions into large financial institutions.
  • Strong executive presence with experience engaging CEOs, CIOs, CTOs, CFOs, COOs, CISOs, Chief Digital Officers, Chief Data Officers, Chief Risk Officers, and senior business-line executives.
  • Experience leading complex global delivery organizations and highly matrixed teams.
  • Strong commercial, financial, negotiation, and account management capabilities.
  • Ability to travel as required for executive customer engagement.

Preferred Qualifications

  • Experience selling and delivering Digital Transformation, Cloud, Data & AI, Cybersecurity, Application Services, Infrastructure Services, Digital Workplace, Enterprise Platforms, or Managed Services solutions.
  • Deep understanding of Banking, Financial Services, and/or Insurance operating and technology environments.
  • Experience with core platform modernization, cloud transformation, application modernization, digital banking, payments, Data & AI, cybersecurity, operational resilience, or intelligent automation.
  • Familiarity with regulatory, security, privacy, risk, and resilience considerations affecting large financial institutions.
  • Experience managing executive relationships within large U.S. or global banks, insurers, asset managers, payments organizations, or other major financial institutions.
  • Experience selling multi-year, multi-tower managed services and transformation engagements.
  • Experience developing large strategic pursuits involving multiple technology domains and global delivery teams.
  • MBA or advanced degree preferred.

Core Competencies

  • BFSI Industry Expertise
  • Strategic Account Management
  • Executive Stakeholder Management
  • Consultative and Value-Based Selling
  • Business Development
  • Core Platform & Application Modernization
  • Data & AI Transformation
  • Cybersecurity & Operational Resilience
  • Customer Success
  • Leadership & Team Development
  • Annual Revenue and Bookings Growth
  • Gross Margin and Operating Margin Achievement
  • Client Satisfaction and NPS
  • Executive Relationship Strength
  • Large Deal Wins
  • Cash Collection Performance
  • Contract Renewal and Expansion Rates
  • Delivery Excellence and SLA Compliance
  • Strategic Account Plan Execution
  • Expansion of Atos capabilities and services within strategic BFSI accounts

The base compensation range for this role is $200,000 - $250,000 USD.

Atos provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The compensation range listed for this position reflects the minimum and maximum target compensation that Atos, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside the posted range and will be determined based on multiple factors permitted by applicable law. These may include, but are not limited to, geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business considerations, and internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

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Common Interview Questions And Answers

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