Development Enablement Specialist - Remote

Job Title: Development Enablement Specialist

Location: Remote

About the Role

Horace Mann is building a structured framework for how software gets developed across the organization, inside IT, across business units, and increasingly with the help of AI. This role stands it up. You'll own the training program, the governance processes, and the day-to-day technical support that lets developers at every level build with confidence and in compliance.

This is a builder role in the truest sense: you'll start with a blank page and end with a functioning program: curriculum, documentation, intake workflows, and a support practice that developers actually want to use.

What You'll Do

In the first six months, you'll primarily be building:

  • Design and develop the tiered developer training program: four cumulative builder tiers (Personal Productivity through Enterprise Solution Lead) plus trigger-based add-on modules covering AI/LLM use, sensitive data handling, privileged access, third-party integrations, and business ownership
  • Document the risk overlay framework: clear, practitioner-facing guidance on what each overlay means, when it applies, and what a developer needs to do differently as a result
  • Build the solution intake and classification process: the workflow that takes a new solution from idea to assigned tier, applied overlays, and approved build path
  • Establish the ongoing compliance model: how training completion is tracked, how access is gated, and how attestations are renewed over time
  • Document development tooling standards and permitted integration catalogs so builders have a single reference for approved tools, registries, and external connections

On an ongoing basis:

  • Provide technical assistance to developers across IT and the business: helping with technical issues both hands-on and through coordination with subject matter experts.
  • Serve as the first point of contact when a developer hits a process or tooling question: triage, resolve, or route to the right team
  • Conduct training sessions, maintain training content as the framework evolves, and track completion against access requirements
  • Execute and maintain intake and compliance processes: solution intake, developer tools, approved packages, and attestations
  • Work with Security, Architecture, Governance, and Data teams to keep overlay documentation and intake processes current as policies and tools change
  • Identify patterns in support requests and use them to improve training content, documentation, and tooling defaults

What You'll Bring

  • Familiarity with modern software development practices: Git, CI/CD pipelines (Azure DevOps preferred), package management, secrets management, and deployment fundamentals
  • Ability to explain technical concepts clearly to audiences with varying levels of experience, from seasoned engineers to first-time business builders
  • Experience designing or delivering technical training, documentation, or enablement programs
  • Comfort working across teams — you'll partner with Security, Architecture, Governance, and business stakeholders regularly
  • Familiarity with AI development tools and platforms (experience with Claude, GitHub Copilot, or similar is a plus)
  • Strong organizational instincts — you'll be managing curriculum, process documentation, a support queue, and compliance tracking simultaneously

Why This Role Matters

Development is no longer confined to IT. AI assistants, low-code tools, and automation platforms have made builders out of people who wouldn't have called themselves developers two years ago. This role exists to make sure that expansion goes well, that the people building solutions have the skills and support they need, that the guardrails are clear and accessible rather than buried in policy documents, and that IT can say “yes” to more development, faster, because the foundation is solid.

Qualifications

  • 3–5 years of experience in technical training, instructional design, software development, or a related field.
  • Bachelor's degree or equivalent work experience.
  • Familiarity with modern software development practices and technologies, including the Software Development Lifecycle (SDLC), Git, CI/CD, and AI-assisted development tools.
  • Experience developing and delivering technical training or enablement content.
  • Ability to translate technical concepts into clear, practical guidance for audiences with varying levels of technical expertise.
  • Strong written and verbal communication skills with the ability to work effectively with management, business partners, technical teams, associates, and external resources.
  • Strong organizational and problem-solving skills with the ability to identify and document issues, risks, and dependencies.

 

Salary Range: $76,600.00 - $106,450.00

  • Salary is commensurate to experience, location, etc.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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