Field Service Commissioning Technician – Swing Shift

Job Description:

  • Provide fuel cell service during field visit dispatches
  • Operate a service vehicle safely
  • Create daily workflows from scheduled tasks and work autonomously
  • Perform on-site preventative maintenance, repairs, testing, and diagnostics
  • Follow company procedures and protocols
  • Diagnose technical errors and implement appropriate solutions
  • Cooperate with technical teams and share information across the organization
  • Comprehend and follow customer access requirements
  • Maintain the service vehicle and spare-parts inventory
  • Maintain and build positive customer relationships
  • Produce timely, detailed service reports
  • Perform other assigned responsibilities
  • Attend two initial training sessions of up to four weeks each in San Jose, California
  • Report to the Northeast Region Field Service Manager and Remote/Field Office in Connecticut

Requirements:

  • Required to reside within the Service District
  • High school diploma and 6 years’ experience in electrical, process controls, or electro-mechanical fields; or technical diploma, Journeymen Certification, or Electrician Certification in a technical field and 4 years of relevant industry experience; or 5+ years of relevant commercial electrical experience combined with electrical-related military experience
  • Strong electrical troubleshooting/diagnostic skills
  • Familiarity with electrical safety standards, especially OSHA and NFPA 70E
  • Experience with three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, or microprocessor-based control platforms
  • Experience with electrical/electronic test and measurement equipment
  • Ability to read and interpret electrical single-line diagrams and blueprints
  • Experience performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
  • Mechanical system aptitude, including troubleshooting/repair skills
  • Ability to work autonomously and demonstrate sound judgment
  • Effective written and verbal English communication
  • Ability to execute written and verbal procedures and sequenced work instructions
  • Ability to regularly handle equipment up to 50 lbs. and occasionally lift up to 70 lbs.
  • Ability to reach, squat, bend, twist, use ladders or stepstools, and work at elevation while following safety protocols
  • Ability to facilitate 24x7 on-call duty and shift work
  • Ability to work alternative schedules, including Wednesday-Sunday shifts one week per month
  • Ability to support overtime
  • Ability to regularly travel throughout a large Service District, such as Connecticut and Upstate NY
  • Ability to travel occasionally to other US and international destinations
  • Maintains a driving record in good standing

Benefits:

  • Standard company benefits
  • Equal employment opportunity and reasonable accommodations consistent with applicable laws
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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