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Field Technician - DISH
Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What’s in it for You:
-
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
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Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
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Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
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Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
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Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
-
Valid Driver’s License: Clean record required
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Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
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Physical Ability:
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
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Customer Focus: Build trust and create a great experience
-
Problem-Solving: Tackle a variety of challenges on the spot
-
Determination: Work in tight spaces and all kinds of weather
-
Adaptability: Handle changes and unexpected tasks with ease
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
-
Valid Driver’s License: Clean record required
-
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
-
Physical Ability:
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
-
Customer Focus: Build trust and create a great experience
-
Problem-Solving: Tackle a variety of challenges on the spot
-
Determination: Work in tight spaces and all kinds of weather
-
Adaptability: Handle changes and unexpected tasks with ease
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
#T2MC
Salary Ranges
Compensation: $20.25/Hour
About EchoStar
At EchoStar we know the excitement of new endeavors. We pride ourselves in not just our engineering expertise, but as pioneers forging technological change to improve the lives of our customers. We are Connecting the World in new and exciting ways, and offer you the opportunity to learn more about how EchoStar family of companies could be the right destination for you!
Pioneering the Future
Our work is bigger than technology or telecommunications. It’s about anticipating our customers’ needs - meeting today’s demands while solving for tomorrow.
Transform Connectivity, Unlock Your Potential
EchoStar drives connectivity through networking solutions that help families and loved ones communicate. Collaboration across our team members results in groundbreaking projects that redefine the industries we serve. Help us change the way people keep in touch.
Leading our portfolio of brands, EchoStar grew from a startup over four decades ago to become a modern leader in global connectivity. Our innovative launches revolutionized and continue to reshape the telecommunications industry. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions. Our team redefines the way the world connects and communicates-that is our purpose and the fuel behind our relentless commitment to our customers.
DISH
DISH was founded on adventure and a desire to win. This drove us to launch satellites into space when people said we couldn’t and connect millions of Americans to the TV they love when the cable companies wouldn’t. Today, we bring the best value, service and technology to America through satellite TV, earning us some of the highest customer satisfaction scores in the country year after year.
Sling TV
In 2015, Sling TV disrupted the very industry DISH helped create by launching the world’s first live TV streaming platform, and we remain the gold standard for live-streaming entertainment today. Our team continues to redefine consumer choice to evolve our product and bring the best entertainment to our customers.
Hughes
Hughes is the world's leading provider of broadband satellite services, products and managed network solutions for a variety of customers. Whether transforming telecommunications or government affairs, our diverse partnerships enable our team to deliver industry-leading networking solutions that serve customers across the globe and support the protection of our country.
Boost Mobile
A Fresh Take on Wireless
At Boost, we’re all about giving you more-more speed, more coverage, and more ways to stay connected to what truly matters. Because at the end of the day, staying close to the people and moments that matter most is always worth it.
