Google Cloud Platform Infrastructure / DevOps Engineer- 5+ yrs- Remote -Hartford, CT, or Minneapolis, MN preferred

Job description

Infrastructure / DevOps Engineer

We need someone who is strong in Google Cloud Platform along with Infa / Devops.

Level Senior

Role summary

Automate provisioning, deployment, and operational readiness of customer environments on Google Cloud Platform and AWS,

including the infrastructure that runs RAG / knowledge pipelines. You make environment creation and application promotion repeatable, secure, and observable. You do not develop the conversational applications or the retrieval logic.

What success looks like

  • A new customer environment can be stood up from approved modules with minimal manual console work.
  • CI/CD pipelines promote the pre-built CCAI, voice, and chat packages plus customer config in a controlled way.
  • Logging, monitoring, secrets, and teardown/lifecycle processes exist for every environment, including knowledge / RAG jobs and stores.

Key responsibilities

  • Implement and maintain Infrastructure-as-Code for Google Cloud Platform projects and AWS accounts.
  • Automate service enablement, networking, IAM bindings, secrets, and baseline logging on both clouds.
  • Provision and operate infrastructure for RAG / knowledge pipelines: document stores, vector or search indexes, embedding/index jobs, schedulers, and secrets.
  • Build CI/CD pipelines that deploy pre-built application artifacts, customer-specific configuration, and knowledge-index refresh jobs.
  • Manage environment lifecycle: create, update, snapshot/backup where relevant, and tear down.
  • Implement monitoring, alerting, and dashboards sufficient for go-live and handoff, including pipeline job failures.

Partner with the Architect to turn designs into reusable modules; partner with specialists and the Data

Engineer to wire application and RAG deploy steps.

  • Control cost via budgets, labels/tags, and idle-environment policy.

Required qualifications

  • 5+ years in DevOps, SRE, or platform engineering with production IaC.
  • Hands-on Terraform on both Google Cloud and AWS.
  • CI/CD experience
  • Practical security operations: secrets managers, IAM, private networking, audit logging.

Google Cloud DevOps Engineer and/or AWS DevOps / SysOps certification.

  • Experience deploying contact-center or conversational platforms.

DevOps, Terraform, AWS CDK, Google Cloud Platform, CI/CD, Cloud Build, CodePipeline, IAM, secrets, landing zone, platform engineering,

vector database, Vertex AI, Bedrock

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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