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Google Cloud Platform Infrastructure / DevOps Engineer- 5+ yrs- Remote -Hartford, CT, or Minneapolis, MN preferred
Job description
Infrastructure / DevOps Engineer
We need someone who is strong in Google Cloud Platform along with Infa / Devops.
Level Senior
Role summary
Automate provisioning, deployment, and operational readiness of customer environments on Google Cloud Platform and AWS,
including the infrastructure that runs RAG / knowledge pipelines. You make environment creation and application promotion repeatable, secure, and observable. You do not develop the conversational applications or the retrieval logic.
What success looks like
- A new customer environment can be stood up from approved modules with minimal manual console work.
- CI/CD pipelines promote the pre-built CCAI, voice, and chat packages plus customer config in a controlled way.
- Logging, monitoring, secrets, and teardown/lifecycle processes exist for every environment, including knowledge / RAG jobs and stores.
Key responsibilities
- Implement and maintain Infrastructure-as-Code for Google Cloud Platform projects and AWS accounts.
- Automate service enablement, networking, IAM bindings, secrets, and baseline logging on both clouds.
- Provision and operate infrastructure for RAG / knowledge pipelines: document stores, vector or search indexes, embedding/index jobs, schedulers, and secrets.
- Build CI/CD pipelines that deploy pre-built application artifacts, customer-specific configuration, and knowledge-index refresh jobs.
- Manage environment lifecycle: create, update, snapshot/backup where relevant, and tear down.
- Implement monitoring, alerting, and dashboards sufficient for go-live and handoff, including pipeline job failures.
Partner with the Architect to turn designs into reusable modules; partner with specialists and the Data
Engineer to wire application and RAG deploy steps.
- Control cost via budgets, labels/tags, and idle-environment policy.
Required qualifications
- 5+ years in DevOps, SRE, or platform engineering with production IaC.
- Hands-on Terraform on both Google Cloud and AWS.
- CI/CD experience
- Practical security operations: secrets managers, IAM, private networking, audit logging.
Google Cloud DevOps Engineer and/or AWS DevOps / SysOps certification.
- Experience deploying contact-center or conversational platforms.
DevOps, Terraform, AWS CDK, Google Cloud Platform, CI/CD, Cloud Build, CodePipeline, IAM, secrets, landing zone, platform engineering,
vector database, Vertex AI, Bedrock