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Healthcare Enterprise Account Manager (Remote)

September 30, 2026

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary The role of Enterprise Account Manager drives new & existing business partnerships within the complex world of Healthcare. Suitors should be focused on driving profitable revenue growth, negotiating effectively, building strategic selling strategy while effectively coordinating global strategy with your sales peers.

The EAM position involves developing strategic objectives driven by a comprehensive understanding of their customers' supply chain. The ideal EAM must be self-motivated to accomplish all the internal ‘come to work’ items which drive successful external outcomes. The ideal EAM is able to execute their business plan by meeting and exceeding sales and revenue goals.

This position leads service and sales activity across UPS's portfolio of products and services including Package, Forwarding, and Distribution.

Key Responsibilities

Expand Market share & retain profitably: Ability to build strong ties with customer stakeholders that allow you to negotiate effectively and coordinate global sales strategy through a culture of accountability and collaboration with overlays.
Own Client Relationships: Build strong relationships with senior decision-makers across Healthcare’s largest enterprise customers. Positions themselves as a trusted advisor, helping customers unlock value through UPS’s capabilities. Maintains contract compliance and renewal process.
Drive Market Growth: Grow market share across all modes — package, global freight forwarding, warehousing, and distribution, delivering global premium growth across trade lanes. Identifies decliners/gainers to promote future growth
Expand the Portfolio: Leverage UPS’s full suite of services to meet diverse and evolving customer needs, increasing share of wallet across accounts. Collaborate across business units to deliver integrated solutions and increase modal/operational efficiency.
Deliver Results: Achieve your revenue, volume, and retention targets by executing against a clear and focused sales plan while improving profitability and operating margins. Leverages UPS’ leading innovation to build solid QVPs and WIN MORE!

Qualifications:

Minimum 5 years of successful sales & territory management. Enterprise represents UPS' top sales professionals working with our largest global clientele on the brightest stage!
Negotiation skills – Sellling2Succeed, Challenger, SSN
Must be available to work flexible hours working alongside global UPS counterparts and global customers w/ offices across geographic regions
Must be willing to travel and engage customers, as required
Multi-skilled professional with excellent proven organizational abilities – required
Accountability: Have a clear understanding of objectives & driving towards those goals

Preferences:

Demonstrates ability to develop strategic sales plans and negotiate in tension
Business-to-Business or Business-to-Consumer sales experience, or UPS management or customer facing role experience
Bachelor's Degree in Business, Marketing or related field
Proficient with Microsoft Office Products (Word, Excel, Access, and Outlook)
Driving Culture: Is a team player who works on being a positive influence with their peers and our customers.

Territory: The preferred candidate will be based in the Eastern Time Zone to best support business needs and customer engagement within the region.

OTHER CRITERIA:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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5. HOW DO YOU PROCESS INFORMATION?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...