Hospital Biller - Medicare DDE at TruBridge: 100% Remote (US)

Hospital Biller - Medicare DDE

time type

Full time

job requisition id

JR101544

The Billing & Posting Resolution Provider position is responsible for acting as a liaison for hospitals and clinics using TruBridge’s complete business office services. They work closely with TruBridge management and hospital employees to bill insurance companies for all hospital, hospital-based physician and clinic bills. They pursue collection of all claims until payment is made by insurance companies; and perform other work associated with the billing process.

These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job related duties as required. Goals and objectives are subject to change.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions:

In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

  • Prepares and submits hospital, hospital-based physician and clinic claims to third-party insurance carriers either electronically or by hard copy billing.
  • Secures needed medical documentation required or requested by third party insurances.
  • Follows up with third-party insurance carriers on unpaid claims till claims are paid or only self-pay balance remains.
  • Processes rejections by either making accounts private or correcting any billing error and resubmitting claims to third-party insurance carriers.
  • Responsible for consistently meeting production and quality assurance standards.
  • Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer.
  • Updates job knowledge by participating in company offered education opportunities.
  • Protects customer information by keeping all information confidential.
  • Processes miscellaneous paperwork.
  • Ability to work with high profile customers with difficult processes.
  • May regularly be asked to help with team projects.
  • Ensure all claims are submitted daily with a goal of zero errors.
  • Timely follow up on insurance claim status.
  • Reading and interpreting an EOB (Explanation of Benefits).
  • Respond to inquiries by insurance companies.
  • Denial Management.
  • Meet with Billing Manager/Supervisor to discuss and resolve reimbursement issues or billing obstacles.
  • Review late charge reports and file corrected claims or write off charges as per client policy.
  • Review reports identifying readmissions or overlapping service dates and ignore, merge, or split-bill according to the payer’s rules and the client’s policy.
  • Review credit reports, resolve credits belonging to a payer when able, and submit a listing of credits to the facility as required by the payer.

Minimum Requirements:

Education/Experience/Certification Requirements

  • Medicare Billing Experience Required.
  • UB and 1500 billing Medicare DDE required
  • Computer skills.
  • Experience in CPT and ICD-10 coding.
  • Familiarity with medical terminology.
  • Ability to communicate with various insurance payers.
  • Experience in filing claim appeals with insurance companies to ensure maximum reimbursement.
  • Responsible use of confidential information.
  • Strong written and verbal skills.
  • Ability to multi-task.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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