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IBM i Engagement Manager

October 1, 2026

<div>IBM i Engagement Manager The Engagement Manager position is a senior level role for the line of business. Key responsibilities include: <ul><li>Managing Client Delivery including oversight of US and Off-shore teams</li><li>Ensuring work provided aligns with contract Statement of Work and Client Expectations in terms of deliverables, quality, and hours.</li><li>Ensuring Proper documentation is completed as required such as weekly status report, change management reports, scope changes, etc.</li><li>Supporting Business Development by participating in Prospect Calls, engaging existing clients to discuss new opportunities, and leveraging networks and relationships to identify potential new clients.</li><li>Participate on the Line of Business Leadership Team to help develop long-term strategies and processes for the company.</li><li>Provide Technical delivery including team supervision, requirements gathering and execution for assigned clients. This may also involve programming and project management where defined.</li></ul> ENGAGEMENT MANAGEMENT <ul><li>Liaise between clients and external teams to maximize effective communication and center client perspectives.</li><li>Coordinate with cross-functional teams, including technology, marketing, finance, and others to ensure successful project delivery.</li><li>Ensure compliance with internal processes, procedures, and quality standards.</li><li>Provide regular project updates to customers and internal stakeholders, including status reports, risk assessments, and progress reports according to defined deliverables.</li><li>Manage and escalate project risks and issues to internal stakeholders and customers, ensuring timely resolution.</li><li>Identify new business opportunities and work with the sales team to generate new business.</li><li>Provide administrative oversite to ensure all project hours are recorded on a timely basis in accordance with internal and client Statement of Work (SOW) guidelines.</li></ul> TECHNICAL <ul><li>Provide senior level programming as required.</li><li>Provide process, data, and object modeling in a variety of application and database environments.</li><li>Provide database design, development, and enhancement, and management and coordination of changes to existing applications.</li><li>Provide technical architecture analysis, design, development, and enhancement.</li><li>Maintain senior level expertise and currency in industry leading information management technologies.</li><li>Responsible for AS400/IBM i platform development, maintenance, and support, ensuring stable operations and efficient application performance.</li></ul> PROJECTS <ul><li>Serve as Project Lead or Project Manager according to client requirements via management of end-to-end system life cycle development of major projects.</li><li>Oversee minor projects being led by intermediate level staff under your supervision.</li><li>Develop engagement proposals for projects, perform risk analysis, and manage change control.</li><li>Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.</li><li>Should be highly proficient in Agile Methodologies.</li></ul> BUSINESS <ul><li>Present a professional image in conduct, attitude, and attire.</li><li>Assist with the development of client information management standards and evaluation of technology trends.</li><li>Contribute to business area assessment, user needs analysis and business systems design.</li><li>Assist with comprehensive cost/benefit analysis and preparation of business cases for new projects.</li></ul> SUPERVISORY <ul><li>Supervise and mentor all intermediate and junior level Integrative System's staff assigned as members of your project team</li><li>Supervise during project life cycle any intermediate or junior level client staff, or any sub-contracted personnel assigned to your project team.</li><li>Supervise and mentor all intermediate and junior level Vivid Solutions staff working on other projects under your area of responsibility.</li></ul> Mode of work : Remote </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...